Posted On: Jun 27, 2017
HAQM Connect now supports seven new languages, including Spanish, French, Brazilian Portuguese, Korean, German, Simplified Chinese, and Japanese. This update provides you with a localized view when accessing the HAQM Connect management console, as well as your HAQM Connect contact center instances.
HAQM Connect is a simple to use, self-service, cloud-based contact center service that makes it easy for you to deliver more engaging customer service experiences. The self-service graphical interface makes it easy to design contact flows, manage agent utilization, and track performance metrics. Setting up a cloud-based contact center with HAQM Connect requires just a few clicks in the HAQM Connect console, allowing your agents to take calls within minutes.
To see all AWS Regions where HAQM Connect is available, see the AWS Region table. Visit the HAQM Connect website for more information.