Posted On: Aug 3, 2017
HAQM Connect is now available in the EU (Frankfurt) AWS Region, adding to the two regions where it is already available, the US East (Northern Virginia), and Asia Pacific (Sydney) AWS Regions.
HAQM Connect is a simple to use, self-service, cloud-based contact center offering you can use to deliver more engaging customer service experiences. The self-service graphical interface makes it easy to design contact flows, manage agent utilization, and track performance metrics. Setting up a cloud-based contact center with HAQM Connect requires just a few clicks in the HAQM Connect console, allowing your agents to take calls within minutes.
With HAQM Connect, there are no upfront payments or long-term commitments. There is no infrastructure to manage; you pay by the minute for HAQM Connect usage, plus any associated telephony services. You can set up your first HAQM Connect contact center using the AWS Free Tier.
To see all AWS Regions where HAQM Connect is available, view the AWS Region table. Visit the HAQM Connect website to learn more about HAQM Connect.