Posted On: Sep 13, 2017
HAQM Connect, a self-service, cloud-based contact center, is now HIPAA eligible. If you have an executed Business Associate Agreement (BAA) with HAQM Web Services (AWS), you can now use HAQM Connect to handle contacts containing protected health information (PHI).
For more information about HIPAA-eligible services on AWS, see our HIPAA Compliance page. If you don’t have an executed BAA with AWS, contact us and we will put you in touch with an AWS Business Representative. HIPAA eligibility applies to all AWS Regions where HAQM Connect is available. To learn more about HAQM Connect, please visit the HAQM Connect website.