Posted On: Dec 10, 2018
HAQM Connect is now available in the Asia Pacific (Tokyo) AWS Region. With this launch, your business in Japan can offer the best possible customer service experience to your customers. This also lets you provision your HAQM Connect cloud contact center with the other AWS services you use.
HAQM Connect is an easy-to-use, self-service, cloud contact center service you can use to deliver more engaging customer service experiences. The self-service graphical interface makes it easy to design contact flows, manage agent utilization, and track performance metrics. You can create an HAQM Connect cloud contact center with just a few clicks in the HAQM Connect console, allowing your agents to be up and ready to take calls within minutes.
For a list of regions where HAQM Connect is available, see the AWS Region table. First time HAQM Connect customers can try the service by using the AWS Free Tier. To learn more about HAQM Connect, please visit the HAQM Connect website.