Posted On: Jan 21, 2019
AWS has published a service level agreement (SLA) for HAQM MQ. The SLA provides availability guarantees for HAQM MQ active/standby message brokers.
AWS will use commercially reasonable efforts to make HAQM MQ active/standby message brokers available with a Monthly Uptime Percentage, during any monthly billing cycle, of at least 99.9% (the “Service Commitment”). In the event HAQM MQ does not meet the Service Commitment, you will be eligible to receive a Service Credit as described in the HAQM MQ Service Level Agreement.
This SLA is now available in all regions where HAQM MQ is available. For more information on where HAQM MQ is available, see the AWS region table. Please visit the HAQM MQ product page to learn more.