Posted On: Feb 20, 2020
The SMS channel in HAQM Pinpoint is now U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA) eligible. You can now use HAQM Pinpoint to send SMS messages that contain protected health information (PHI).
HIPAA eligibility for the SMS channel applies to all AWS Regions where HAQM Pinpoint is available. If you have a HIPAA Business Associate Addendum (BAA) in place with AWS, you can now start using HAQM Pinpoint for your HIPAA eligible workloads (excluding voice messaging workloads).
If you don't have a BAA in place with AWS, or if you have any other questions about running HIPAA-regulated workloads on AWS, please contact us. For information and best practices about configuring AWS HIPAA Eligible Services to store, process, and transmit PHI, see the Architecting for HIPAA Security and Compliance on HAQM Web Services Whitepaper.
With HAQM Pinpoint, you can engage your customers by sending them marketing campaigns and transactional messages through the email, SMS, push, and voice channels. The analytics capabilities of HAQM Pinpoint help you analyze the performance of your engagements and develop a deeper understanding of your users. To learn more about HAQM Pinpoint, visit our product page.