Posted On: Apr 1, 2020
HAQM Connect now enables you to define a custom terminating keypress when capturing DTMF (dual-tone multi frequency) inputs to provide greater flexibility when accepting multiple inputs during a call. Instead of the default “#” to signal the end of DTMF collection, you can now specify a different digit such as “*” or a series of digits such as “##” or “0000”. For example, this can be used to let your callers enter multiple inputs such as account number, amount, and stock name in a single stream of digits, rather than enter each input one at a time.
To learn more, see custom terminating keypress in the HAQM Connect Admin Guide. This capability is available in all regions where HAQM Connect is offered. There is no additional charge, beyond standard pricing for HAQM Connect service usage and associated telephony rates. To learn more about HAQM Connect, please visit the HAQM Connect website.