Posted On: Aug 14, 2020
Customers can now connect to meetings from the HAQM Chime app or HAQM Chime SDK in Africa (Cape Town) and Europe (Milan) AWS Regions. Additionally, HAQM Chime SDK customers can connect to meetings in Asia Pacific (Mumbai) and Asia Pacific (Seoul) AWS Regions.
HAQM Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization. Customers can download and use the HAQM Chime application, or use the HAQM Chime SDK to add multi-party VoIP audio, video, and screen sharing capabilities to their applications.
With the addition of meeting support for AWS regions in Africa (Cape Town) and Europe (Milan), customers using the HAQM Chime application can now connect to meetings in 16 regions, across 46 availability zones. HAQM Chime account administrators can choose the regions for their organization’s meetings by opting in or out of each AWS Region supported by HAQM Chime, or allowing HAQM Chime to use all available regions. If administrators have already allowed HAQM Chime to use all available regions, HAQM Chime will start using Cape Town and Milan automatically. If administrators have already chosen specific regions for their meetings, Cape Town and Milan are now unselected options in the HAQM Chime console. HAQM Chime selects each meeting’s region to provide low latency for all participants based on their proximity to AWS Regions and AWS network telemetry. Administrators which have never selected their meeting regions, should do so in the HAQM Chime console, otherwise all meetings will be in the United States (Northern Virginia) AWS Region.
Customers using the HAQM Chime SDK can create meetings in all of the regions where the HAQM Chime application creates meetings, and now also Asia Pacific (Mumbai) and Asia Pacific (Seoul) AWS Regions, bringing the count of supported meeting regions for the HAQM Chime SDK to 18, across 52 availability zones. Applications using nearest-media-region to select the meeting region will start using all four new regions automatically.
To learn how to select meeting regions in the Chime Console, visit the HAQM Chime Administrators Guide. To learn more about meeting regions for the HAQM Chime SDK, visit the HAQM Chime SDK Developers Guide.