Posted On: Dec 15, 2023
HAQM Connect now provides detailed billing reports and insights in AWS Cost Explorer and AWS Cost & Usage Reports aggregated and/or filtered by tags (key:value pairs). Companies can now gain more insights into their HAQM Connect bill and better organize their bill by lines of business/departments (e.g., support, banking, sales, claims), types of issues, phone numbers, environments and more.
This new capability is available in all AWS regions where HAQM Connect is available. To learn more and get started, see our help documentation. To learn more about HAQM Connect, the easy-to-use cloud contact center, visit the HAQM Connect website.