Category: Generative AI

In the rapidly evolving landscape of Generative AI (GenAI), Orkes Conductor emerges as a powerful orchestration platform that helps organizations manage complex workflows, integrate with AWS services, and implement essential safeguards for GenAI applications. The platform offers pre-built LLM tasks, robust error handling, and monitoring capabilities, enabling developers to create sophisticated AI workflows while providing enterprise features like RBAC, audit logs, and versioning for supported applications.

By Paramdeep Singh, Co-Founder – Shorthills AI, By Ganesh Sawhney, Sr Partner Solutions Architect – AWS, By Henry Issac Mudumala, APJ Lead Strategic Partnerships – Datastax DataStax Introduction Extracting value from unstructured data remains a challenge for organizations. They struggle to extract value from emails, reports, legal documents, and other digital assets, which delays decision-making. […]

Adobe Experience Platform, AWS, and Merkle’s Bring Your Own Model (BYOM) accelerator are transforming customer experience personalization at scale. This integration combines AEP’s data foundation, AWS’s enterprise AI capabilities, and Merkle’s ML model integration to deliver highly targeted customer experiences. The solution enables organizations to reduce implementation costs by 60% while leveraging custom ML models and generative AI for enhanced customer engagement

AWS and Intel are collaborating to make Large Language Models (LLMs) more accessible and cost-effective for enterprises by running Small Language Models (SLMs) directly on CPUs. By offering distilled versions of models like DeepSeek-R1, they enable efficient, cost-effective deployments that maintain high performance while running on standard hardware.

Customer expectations are rising, and delivering seamless, AI-enhanced support is now essential. Discover how the Accenture AWS Business Group (AABG) is transforming contact center operations with their Connected Customer Experience (CCE) offering on AWS. Learn how generative AI-driven capabilities empower agents and enhance customer interactions, driving efficiency and modernization for businesses.

Discover how Tech Mahindra’s AftEAZE, powered by AWS and generative AI, is revolutionizing the automotive aftermarket. From predictive maintenance to personalized services, this innovative solution creates win-win scenarios for both consumers and businesses, streamlining operations and unlocking new value in a multi-billion dollar industry.

The Agent AI Ally solution revolutionizes call center operations by harnessing generative AI to provide agents with real-time, contextual support and product information during customer interactions. Powered by Anthropic’s Claude 3.5 Sonnet model through HAQM Bedrock, the solution delivers instant insights and suggestions while analyzing customer responses in real-time. This comprehensive platform integrates key AWS services including HAQM Connect, Transcribe, and Kendra to create a powerful system that enhances agent performance and customer satisfaction through AI-driven assistance and efficient data processing

New AWS research reveals that over 90% of customers plan to engage AWS Partners for generative AI deployment in the next 3 years. This comprehensive study of 1,000+ respondents across 24 industries provides insights into customer adoption patterns, buying journeys, and strategic priorities in the rapidly evolving generative AI landscape.

Enterprises face challenges with complex workflows and siloed systems that hinder efficiency and decision-making. Automation Anywhere’s Automation Co-Pilot, powered by HAQM Q Business, offers a revolutionary solution through conversational automation. This AI-powered assistant seamlessly integrates with company systems to provide contextual knowledge and automate tasks through conversational interactions.

Over the past year, many customers have built generative AI proofs-of-concept and solutions. But now, as customers look to promote these proofs-of-concept into production and roll out these solutions across their organizations, they are increasingly becoming conscious of how their sensitive data is used and protected.
In this blog post we cover how Forcepoint Data Loss Prevention (DLP) provides a necessary layer of protection on top of guardrails and comprehensive security features provided by AWS services. This helps improve the security posture of customers implementing generative AI solutions.