Category: SaaS

Global leader in identity security CyberArk’s Identity Security Platform will be a native SaaS solution built on AWS that provides customers with a comprehensive set of capabilities to help secure all identities from one centralized location. Working closely with the AWS SaaS Factory team, CyberArk navigated technical and business decisions to build and launch the offering. We recently spoke with Assaf Miron, Sr. Product Manager at CyberArk, to learn more about the platform.

A new independent Forrester Total Economic Impact (TEI) study shows how SaaS companies have realized a 70% ROI within 18 months, while allowing their teams to focus on customer experience and how to differentiate their offerings. Forrester also found that SaaS providers reduce the risk of failed launches and time to launch by 69-77%. AWS invests in partner success for both business and technical transformation through programs like AWS SaaS Factory, AWS Marketplace, AWS ISV Accelerate, among others.

SaaS transformations are full of unknowns for those who navigate these issues for the first time. The AWS SaaS Factory team has observed many organizations transforming to a SaaS delivery model, and we have witnessed many that succeeded and some who haven’t. Explore five common challenges faced in the Business Planning phase of the SaaS Journey Framework, and dive deep on SaaS transformation pitfalls that are hindering companies’ success.

Capturing, managing, and analyzing costs is an essential part of any SaaS business. Without a firm grasp on the cost profile of your SaaS environment, it will be difficult to assess the tiering and pricing models of your solution. Learn how the Cost Optimization pillar of the AWS Well-Architected SaaS Lens identifies specific best practices that can help you improve the cost profile of a SaaS application. These play a key role in shaping the operational and scaling experience of your SaaS environment.

The reliability pillar of the AWS Well-Architected SaaS Lens focuses on the reliability posture of your SaaS solution. The SaaS Lens helps AWS customers assess the overall reliability of their SaaS architecture, providing prescriptive guidance that enables better alignment of their architecture. There are several considerations to keep in mind when building or optimizing a SaaS solution for reliability. While some apply to all modern solutions, others are specific to SaaS and that’s the focus of this post.

As more organizations make the move to a SaaS delivery model, many are choosing HAQM EKS as the target for their solutions. The programming model, cost efficiency, security, deployment, and operational attributes of HAQM EKS represent a compelling model for SaaS providers. Walk through the key architectural elements of a sample architecture, and learn how to isolate tenants within an EKS cluster, automate tenant onboarding, manage tenant identities, and support routing of tenant workloads.

With HAQM Keyspaces, AWS has enabled SaaS providers to run their Apache Cassandra workloads using a fully managed, serverless offering. This option allows you to leverage the strengths of Cassandra while getting all of the scale, cost, reliability, and operational efficiency that comes with a managed model. Learn how HAQM Keyspaces can be used to store data in a multi-tenant architecture and review common models for partitioning each tenant’s data.

As a SaaS provider, it’s essential to have a clear picture of how tenants are exercising your system. Being able to model the functional and operational profile of tenants and tenant tiers is critical to evolving the business and technical strategies of a SaaS organization. Learn about the role metrics play within a SaaS-based application, and dive deep into a solution that provides all of the infrastructure that will support the ingestion, aggregation, and analysis of SaaS metric data.

As part of adopting a multi-tenant SaaS model, a key challenge is how to provide strong tenant isolation in a cost effective and scalable manner. Being able to effectively isolate your tenants is an important part of a multi-tenant system. Learn how dynamic policy generation gets applied as part of the overall isolation story of your SaaS solution, and follow along with AWS reference implementation to demonstrate how to use dynamically generated policies in code.

The AWS SaaS Factory team had the chance to work with Ridgeline, a privately funded fintech startup determined to modernize investment management software, and help build their purpose-built enterprise platform on AWS. We speak with Chris Petrunik, Director of Engineering at Ridgeline, to learn how their platform works and what advice they have for other businesses building SaaS solutions on AWS.