AWS Partner Network (APN) Blog

Tag: HAQM Chime SDK

Cognizant-Unqork-Life-eApp-thumbnail

How Cognizant Built a Virtual Life Insurance Sales Environment on Unqork’s Codeless Platform

In the post-pandemic era, however, consumers are increasingly less likely to interact with agents in traditional ways. By following the creed of “intuition engineered” while partnering with Unqork and AWS, Cognizant developed a new consumer interaction model to life. Learn how the Cognizant eApp Collaboration Solution, built on Unqork’s codeless development platform using AWS serverless architecture, brings increased engagement and productivity to the virtual new business experience.

Presidio Builds Conversational Bots Using HAQM Lex and the HAQM Chime SDK

With the rise of voice assistants like HAQM Alexa, customer expectations for handling inquiries and transactions have shifted from the outdated phone keypad, also known as dual tone multi-frequency (DTMF), to modern conversational AI that enables machines to communicate with human beings. In this post, we demonstrate how Presidio implemented conversational AI to check the wait time and reserve a table at a restaurant using HAQM Chime SDK, HAQM Lex, and HAQM Polly.