Tag: AWS Partner Success Stories

Customer expectations are rising, and delivering seamless, AI-enhanced support is now essential. Discover how the Accenture AWS Business Group (AABG) is transforming contact center operations with their Connected Customer Experience (CCE) offering on AWS. Learn how generative AI-driven capabilities empower agents and enhance customer interactions, driving efficiency and modernization for businesses.

Discover how AWS Premier Tier Services Partner Crayon achieved 3X revenue growth through strategic collaboration with AWS. Learn how their Define-Organize-Execute-Measure framework transformed operations across 46 countries and launched three new revenue streams. This success story showcases how AWS partners can accelerate growth through systematic execution and clear accountability.

Discover how CleanSlate Technology Group helped Varsity Yearbooks transform their traditional yearbook business into a modern SaaS solution, accelerating feature delivery and boosting market share. Learn how this AWS SaaS Competency Partner leveraged AWS services to enable digital transformation in the educational services industry.

The Agent AI Ally solution revolutionizes call center operations by harnessing generative AI to provide agents with real-time, contextual support and product information during customer interactions. Powered by Anthropic’s Claude 3.5 Sonnet model through HAQM Bedrock, the solution delivers instant insights and suggestions while analyzing customer responses in real-time. This comprehensive platform integrates key AWS services including HAQM Connect, Transcribe, and Kendra to create a powerful system that enhances agent performance and customer satisfaction through AI-driven assistance and efficient data processing

Many enterprises still rely on the Adabas database and Natural programming language for critical workloads, facing rising license costs and a shrinking talent pool. To reduce reliance on these aging technologies and enable digital transformation, companies are modernizing to AWS with IBM ModernSystems accelerator. The division offers automated refactoring of Natural code to Java/C# and replatforming to execute Natural on Windows, along with migrating Adabas databases to modern relational databases.

Tech Mahindra’s GenAI powered iXRT Augmented Reality solution revolutionizes automotive after-sales service by combining AR technology with Generative AI on AWS. This innovative solution provides real-time guidance and interactive circuit schematics for faster, more accurate vehicle diagnostics and repairs. By streamlining complex vehicle systems and enabling remote repairs, iXRT helps dealers reduce errors by 40% while accelerating diagnostics and repairs by 30%.

Discover how Deloitte leverages AWS Migration Hub Journeys to streamline cloud migrations for their clients. Learn about key features like migration templates, collaboration tools, and task orchestration that enable more efficient and effective migrations to AWS, as demonstrated through a successful pilot with a large insurance customer.

Discover how Atos leverages AWS Migration Hub Journeys to streamline cloud migrations, enhance collaboration, and transform migration project management. Learn about key features like multi-party login, Kanban-style progress management, and customizable journey templates that are elevating the way this global leader in digital transformation approaches cloud migrations.

We are excited to share the approach and experience of migrating a customer’s global eCommerce application to AWS, and how it was achieved successfully over one weekend. We will also highlight how the customer, Tech Mahindra, and AWS Professional Services (ProServe) collaborated in executing this successful migration journey leveraging AWS Application Migration Service.

Learn how PwC leverages AI and AWS services to build a next-generation managed cloud service platform that addresses critical challenges in cloud management. Discover how this solution enhances threat detection, security posture management, and operational efficiency while ensuring compliance and cost optimization across cloud environments.