Tag: Artificial Intelligence

In today’s fast-paced digital landscape, the integration of AI in DevOps is changing how organizations balance innovation with compliance requirements. Generative AI tools have enhanced developer productivity, with estimates suggesting up to 45% improvement in efficiency, while creating new challenges for quality control and regulatory compliance. Through solutions like SpiraTeam from Inflectra, organizations can now leverage AI to modernize their quality and compliance processes while maintaining rigorous safety standards, particularly crucial for regulated industries like healthcare, finance, and utilities.

Discover how integrating Tealium CDP with HAQM Connect transforms customer service by bringing real-time digital journey insights directly to your contact center. Understand a reference architecture for seamlessly incorporating customer behavior data from web, mobile, and connected devices into HAQM Connect. See how this integration empowers agents with contextual intelligence, reduces resolution times, and delivers hyper-personalized experiences that drive customer satisfaction.

In this post, we explain how Dynatrace provides end-to-end monitoring and visibility into generative AI applications utilizing HAQM Bedrock models allowing for comprehensive LLM observability.

Customer expectations are rising, and delivering seamless, AI-enhanced support is now essential. Discover how the Accenture AWS Business Group (AABG) is transforming contact center operations with their Connected Customer Experience (CCE) offering on AWS. Learn how generative AI-driven capabilities empower agents and enhance customer interactions, driving efficiency and modernization for businesses.

Apiphani provides services and solutions to help organizations industrialize their data delivery and enable data-driven business through data pipeline deployment, Data Product delivery, and value scaling and realization. The approach covers technology, ways of working, and cultural changes to deliver reliable, right data for BI, ML, AI, and digital products. Companies following these methods can realize performance improvements in the near term as well as get on a path to be data and AI driven for years to come.

The financial services industry stands at a crossroads between speed and security. Despite the digital revolution, document-based verification remains king – creating a bottleneck that impacts both operational efficiency and fraud prevention. This paradox affects everything from payment processing to lending and insurance claims management, challenging institutions to find innovative solutions. In this blog we cover how Fortiro’s solutions streamline document verification while strengthening fraud prevention.

Discover how Excelfore’s revolutionary Edge AI solution transforms connected vehicle data management, reducing transmission loads by 70% while capturing critical anomalies in real-time. Learn how this AWS-powered technology enables automotive OEMs to unlock the full potential of vehicle data for continuous improvement, making the future of connected vehicles a reality today.

Enterprises face challenges with complex workflows and siloed systems that hinder efficiency and decision-making. Automation Anywhere’s Automation Co-Pilot, powered by HAQM Q Business, offers a revolutionary solution through conversational automation. This AI-powered assistant seamlessly integrates with company systems to provide contextual knowledge and automate tasks through conversational interactions.

Discover how Publicis Sapient’s new AI-powered marketing solution combines margin prediction and offer generation capabilities on AWS to revolutionize campaign creation. Using HAQM Bedrock and advanced LLMs, marketers can now generate data-driven, personalized campaigns in minutes instead of days, while accurately predicting campaign performance and optimizing ROI.

Infosys developed a Generative AI Assistant using AWS services to help healthcare Customer Service Representatives (CSRs) handle customer inquiries more efficiently. The solution, which leverages HAQM Bedrock and HAQM Kendra, reduced query response times to 20 seconds, achieved 75%+ resolution rates, and cut CSR training time from 3 weeks to 1 week.