Business Productivity
Tag: chime
How NTT East utilizes HAQM Chime SDK to adapt to digital transformation
This is a guest blog written by Yoshio Nakamura at NTT East. The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. NTT East primarily provides internet connection services and mobile communication services as a regional communication service provider […]
How to build a smart interactive voice response (IVR) call routing system
Many businesses operate Interactive Voice Response (IVR) systems that allow callers to use their telephones to interact with various business systems. IVRs work by providing prompts to callers and allowing them to respond using their own voice or via dual-tone multi frequency (DTMF) input on their phones. IVRs are commonly used in automated, self-service use […]
HAQM Chime SDK launches live connector for streaming
A new HAQM Chime SDK feature, Live Connector, allows builders to connect live streams directly from their apps and websites to streaming platforms, enabling videos to reach millions of viewers through WebRTC. The HAQM Chime SDK is a set of APIs that removes the heavy lifting associated with designing and maintaining a back end media […]
Embed Healthcare Appointment Scheduling Widget with the HAQM Chime SDK
Overview This post provides steps to deploy a complete telehealth experience powered by the HAQM Chime SDK, including audio, video, chat messaging, and appointment reminders sent via SMS. The backend is fully serverless and fully customizable. The frontend is a widget that allows you to embed the experience in any webpage with a single embeddable […]
Build a scalable file-based noise reduction solution with HAQM Voice Focus AMI
In November 2021, HAQM Chime SDK team launched HAQM Voice Focus AMI for customers to help reduce background noise and improve the quality of their audio content. HAQM Voice Focus is an award-winning, deep-learning noise suppression algorithm used in HAQM Chime SDK meetings. It is now packaged as an HAQM Linux 2 (AL2) Machine Image (AMI). The HAQM […]
Build presence and typing indicators with HAQM Chime SDK messaging
HAQM Chime SDK is a set of real-time communications components that developers can use to quickly add messaging, audio, video, and screen sharing capabilities to their applications. HAQM Chime SDK messaging helps enable developers to connect communities of users with secure, scalable, and persistent messaging. Using the existing APIs and capabilities of HAQM Chime SDK […]
HAQM Web Services and Convene team up to enhance virtual and hybrid meetings and events
This is a guest blog written by Caroline England, Head of Product at Convene. The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. Convene is a leading provider of premium virtual and hybrid events with a network of […]
Background noise suppression on the PSTN using the HAQM Chime SDK
Many people have experienced frustrating background noise on a meeting or phone call. Whether it’s talking to someone who is driving, a customer support agent in a large noisy office, or food being delivered by a courier on a windy night. It can be distracting and unproductive at best. We are excited to announce HAQM […]
Load testing applications built with the HAQM Chime SDK
Builders creating audio-video communication applications can find it challenging to load test using a large number of attendees because of the challenges with inviting large number of unique individuals to join a meeting. To overcome this issue, we have built a solution to let the builders test their application with a large number of attendees […]
Building a PSTN call forwarding solution with the HAQM Chime SDK
The HAQM Chime SDK Public Switched Telephone Network (PSTN) Audio makes it easier for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda function. The CallAndBridge action enables developers to take an incoming call from one phone number and forward/bridge the caller to a new outbound call. […]