AWS Contact Center

Category: AWS Glue

Automating HAQM QuickSight dashboard creation for analyzing HAQM Connect data

Introduction To get the most advanced analytics benefits, organizations need a robust platform and a cost-effective solution to run a thriving contact center. This is achieved by building a data lake on HAQM Simple Storage Service (S3). HAQM Connect Data Lake Best Practices whitepaper lays out the various data sources within HAQM Connect, and steps […]