AWS Contact Center
Tag: instance
Visualizing HAQM Connect instance metrics with HAQM CloudWatch
Introduction Organizations want the ability to monitor operational and system level metrics of their HAQM Connect instances. Right sizing Service Quotas is important to deliver satisfactory contact experiences, meet service level targets, and optimize AWS resources. HAQM Connect provides operational metrics at the instance level. HAQM Connect automatically sends instance and queue metrics to HAQM […]