AWS Contact Center
Tag: Serverless
Invoke an AWS Lambda Function Alias from HAQM Connect
HAQM Connect enables you to create dynamic, personalized user engagements by integrating your contact center with AWS Lambda to access virtually any backend system, customer relationship management system, or other AWS services. Currently, HAQM Connect allows you to specify AWS Lambda functions in Contact Flows through the user interface. However, HAQM Connect calls the latest […]