AWS Contact Center
Tag: Text messages
Using HAQM Pinpoint to send text messages in HAQM Connect
Taking advantage of SMS text capabilities in your contact center provides another medium to improve your customers’ experience. HAQM Pinpoint lets you manage all facets of an SMS/email campaign, and now lets you send text messages from HAQM Connect. The instructions in this post help you enable text messages from your HAQM Connect contact flows […]