Integration & Automation
Category: Generative AI
Enhance customer experience with an integrated AI assistant
In this post, we demonstrate how to build an enterprise AI assistant solution that uses LLMs in HAQM Bedrock with the precision of enterprise knowledge bases using the RAG approach. By integrating AWS services such as Lambda and HAQM Bedrock, our solution enables organizations to securely access and retrieve proprietary data, providing contextually relevant and accurate responses. The RAG approach not only enhances the assistant’s ability to provide tailored responses within specific enterprise data domains, but also mitigates the risk of hallucinations. By injecting the latest enterprise proprietary knowledge into the response generation context, our solution makes sure that the assistant remains up-to-date and adaptable to evolving specific business needs. The sample code repository and CloudFormation template can enable organizations to streamline the development and deployment of their RAG-based AI assistant solutions.