AWS Machine Learning Blog

Category: HAQM Q Business

Accuracy evaluation framework for HAQM Q Business – Part 2

In the first post of this series, we introduced a comprehensive evaluation framework for HAQM Q Business, a fully managed Retrieval Augmented Generation (RAG) solution that uses your company’s proprietary data without the complexity of managing large language models (LLMs). The first post focused on selecting appropriate use cases, preparing data, and implementing metrics to […]

Add Zoom as a data accessor to your HAQM Q index

This post demonstrates how Zoom users can access their HAQM Q Business enterprise data directly within their Zoom interface, alleviating the need to switch between applications while maintaining enterprise security boundaries. Organizations can now configure Zoom as a data accessor in HAQM Q Business, enabling seamless integration between their HAQM Q index and Zoom AI Companion. This integration allows users to access their enterprise knowledge in a controlled manner directly within the Zoom platform.

Building an AIOps chatbot with HAQM Q Business custom plugins

In this post, we demonstrate how you can use custom plugins for HAQM Q Business to build a chatbot that can interact with multiple APIs using natural language prompts. We showcase how to build an AIOps chatbot that enables users to interact with their AWS infrastructure through natural language queries and commands. The chatbot is capable of handling tasks such as querying the data about HAQM Elastic Compute Cloud (HAQM EC2) ports and HAQM Simple Storage Service (HAQM S3) buckets access settings.

Boost team productivity with HAQM Q Business Insights

In this post, we explore HAQM Q Business Insights capabilities and its importance for organizations. We begin with an overview of the available metrics and how they can be used for measuring user engagement and system effectiveness. Then we provide instructions for accessing and navigating this dashboard.

How AWS Sales uses generative AI to streamline account planning

Every year, AWS Sales personnel draft in-depth, forward looking strategy documents for established AWS customers. These documents help the AWS Sales team to align with our customer growth strategy and to collaborate with the entire sales team on long-term growth ideas for AWS customers. In this post, we showcase how the AWS Sales product team built the generative AI account plans draft assistant.

Picture-7-Feature-Image-Virtual AI Assistant using HAQM Q Business

Build a generative AI enabled virtual IT troubleshooting assistant using HAQM Q Business

Discover how to build a GenAI powered virtual IT troubleshooting assistant using HAQM Q Business. This innovative solution integrates with popular ITSM tools like ServiceNow, Atlassian Jira, and Confluence to streamline information retrieval and enhance collaboration across your organization. By harnessing the power of generative AI, this assistant can significantly boost operational efficiency and provide 24/7 support tailored to individual needs. Learn how to set up, configure, and leverage this solution to transform your enterprise information management.

Streamline work insights with the HAQM Q Business connector for Smartsheet

This post explains how to integrate Smartsheet with HAQM Q Business to use natural language and generative AI capabilities for enhanced insights. Smartsheet, the AI-enhanced enterprise-grade work management platform, helps users manage projects, programs, and processes at scale.