AWS Machine Learning Blog
Category: HAQM Q Business
HAQM Q Apps supports customization and governance of generative AI-powered apps
In this post, we examine how these features enhance the capabilities of HAQM Q Apps. We explore the new customization options, detailing how these advancements make HAQM Q Apps more accessible and applicable to a wider range of enterprise customers. We focus on key features such as custom labels, verified apps, private sharing, and data collection apps (preview).
Answer questions from tables embedded in documents with HAQM Q Business
HAQM Q Business launched support for tabular search, which you can use to extract answers from tables embedded in documents ingested in HAQM Q Business. Tabular search is a built-in feature in HAQM Q Business that works seamlessly across many domains, with no setup required from admin or end users. In this post, we ingest different types of documents that have tables and show you how HAQM Q Business responds to questions related to the data in the tables.
How AWS sales uses HAQM Q Business for customer engagement
In April 2024, we launched our AI sales assistant, which we call Field Advisor, making it available to AWS employees in the Sales, Marketing, and Global Services organization, powered by HAQM Q Business. Since that time, thousands of active users have asked hundreds of thousands of questions through Field Advisor, which we have embedded in our customer relationship management (CRM) system, as well as through a Slack application.
Discover insights from your HAQM Aurora PostgreSQL database using the HAQM Q Business connector
In this post, we walk you through configuring and integrating HAQM Q for Business with Aurora PostgreSQL-Compatible to enable your database administrators, data analysts, application developers, leadership, and other teams to quickly get accurate answers to their questions related to the content stored in Aurora PostgreSQL databases.
Automate actions across enterprise applications using HAQM Q Business plugins
HAQM Q Business is a generative AI-powered assistant that enhances employee productivity by solving problems, generating content, and providing insights across enterprise data sources. Beyond searching indexed third-party services, employees need access to dynamic, near real-time data such as stock prices, vacation balances, and location tracking, which is made possible through HAQM Q Business plugins. […]
Query structured data from HAQM Q Business using HAQM QuickSight integration
In this post, we show how HAQM Q Business integrates with QuickSight to enable users to query both structured and unstructured data in a unified way. The integration allows users to connect to over 20 structured data sources like HAQM Redshift and PostgreSQL, while getting real-time answers with visualizations. HAQM Q Business combines information from structured sources through QuickSight with unstructured content to provide comprehensive answers to user queries.
Elevate customer experience by using the HAQM Q Business custom plugin for New Relic AI
The New Relic AI custom plugin for HAQM Q Business creates a unified solution that combines New Relic AI’s observability insights and recommendations and HAQM Q Business’s Retrieval Augmented Generation (RAG) capabilities, in and a natural language interface for ease of use. This post explores the use case, how this custom plugin works, how it can be enabled, and how it can help elevate customers’ digital experiences.
Unleash your Salesforce data using the HAQM Q Salesforce Online connector
In this post, we walk you through configuring and setting up the HAQM Q Salesforce Online connector. Thousands of companies worldwide use Salesforce to manage their sales, marketing, customer service, and other business operations. The Salesforce cloud-based platform centralizes customer information and interactions across the organization, providing sales reps, marketers, and support agents with a unified 360-degree view of each customer. With Salesforce at the heart of their business, companies accumulate vast amounts of customer data within the platform over time. This data is incredibly valuable for gaining insights into customers, improving operations, and guiding strategic decisions. However, accessing and analyzing the blend of structured data and unstructured data can be challenging. With the HAQM Q Salesforce Online connector, companies can unleash the value of their Salesforce data.
Implement secure API access to your HAQM Q Business applications with IAM federation user access management
HAQM Q Business provides a rich set of APIs to perform administrative tasks and to build an AI assistant with customized user experience for your enterprise. In this post, we show how to use HAQM Q Business APIs when using AWS Identity and Access Management (IAM) federation for user access management.
Embedding secure generative AI in mission-critical public safety applications
This post shows how Mark43 uses HAQM Q Business to create a secure, generative AI-powered assistant that drives operational efficiency and improves community service. We explain how they embedded HAQM Q Business web experience in their web application with low code, so they could focus on creating a rich AI experience for their customers.