AWS Machine Learning Blog

Category: Open Distro for Elasticsearch

Real-time anomaly detection for HAQM Connect call quality using HAQM OpenSearch

September 8, 2021: HAQM Elasticsearch Service has been renamed to HAQM OpenSearch Service. See details. If your contact center is serving calls over the internet, network metrics like packet loss, jitter, and round-trip time are key to understanding call quality. In the post Easily monitor call quality with HAQM Connect, we introduced a solution that […]