AWS Machine Learning Blog
Category: HAQM Comprehend
Extract granular sentiment in text with HAQM Comprehend Targeted Sentiment
HAQM Comprehend is a natural language processing (NLP) service that uses machine learning (ML) to discover insights from text. As a fully managed service, HAQM Comprehend requires no ML expertise and can scale to large volumes of data. HAQM Comprehend provides several different APIs to easily integrate NLP into your applications. You can simply call […]
Extract entities from insurance documents using HAQM Comprehend named entity recognition
Intelligent document processing (IDP) is a common use case for customers on AWS. You can utilize HAQM Comprehend and HAQM Textract for a variety of use cases ranging from document extraction, data classification, and entity extraction. One specific industry that uses IDP is insurance. They use IDP to automate data extraction for common use cases such as claims intake, […]
Announcing the launch of the model copy feature for HAQM Comprehend custom models
Technology trends and advancements in digital media in the past decade or so have resulted in the proliferation of text-based data. The potential benefits of mining this text to derive insights, both tactical and strategic, is enormous. This is called natural language processing (NLP). You can use NLP, for example, to analyze your product reviews […]
Live call analytics and agent assist for your contact center with HAQM language AI services
Update October 2023 (v0.8.7) – In this release: Generative transcript summarization and LLM powered Agent Assist are now enabled by default, and now use HAQM Bedrock by default. Generative transcript summarization now generates multiple call insights and can be easily extended and customized. The Agent Assist bot now offers on-demand in-progress call summarization to quickly […]
Post call analytics for your contact center with HAQM language AI services
January 2024 (v0.7.5) – This latest release includes support for larger prompts by storing them in DynamoDB instead of SSM Parameter Store. December 2023 (v0.7.4) – This release includes the ability to upload call recordings directly from the UI, and a status indicator field showing call recordings that are being processed. This release also includes […]
Generate high-quality meeting notes using HAQM Transcribe and HAQM Comprehend
Organizations are continuing to evaluate remote working arrangements and explore moving to a hybrid workforce model. Emerging trends suggest that not only has the number of online meetings attended by employees on a day-to-day basis increased, but also the number of attendees per meeting. One of the key challenges with online meetings is ensuring efficient […]
Augment search with metadata by chaining HAQM Textract, HAQM Comprehend, and HAQM Kendra
HAQM Kendra is an intelligent search service powered by machine learning (ML). HAQM Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they’re looking for, even when it’s scattered across multiple locations and content repositories within your organization. With HAQM Kendra, you can stop searching […]
Intelligently split multi-form document packages with HAQM Textract and HAQM Comprehend
Many organizations spanning different sizes and industry verticals still rely on large volumes of documents to run their day-to-day operations. To solve this business challenge, customers are using intelligent document processing services from AWS such as HAQM Textract and HAQM Comprehend to help with extraction and process automation. Before you can extract text, key-value pairs, […]
Build a system for catching adverse events in real-time using HAQM SageMaker and HAQM QuickSight
Social media platforms provide a channel of communication for consumers to talk about various products, including the medications they take. For pharmaceutical companies, monitoring and effectively tracking product performance provides customer feedback about the product, which is vital to maintaining and improving patient safety. However, when an unexpected medical occurrence resulting from a pharmaceutical product […]
Translate, redact, and analyze text using SQL functions with HAQM Redshift, HAQM Translate, and HAQM Comprehend
You may have tables in your HAQM Redshift data warehouse or in your HAQM Simple Storage Service (HAQM S3) data lake full of records containing customer case notes, product reviews, and social media messages, in many languages. Your task is to identify the products that people are talking about, determine if they’re expressing happy thoughts […]