AWS Machine Learning Blog

Category: HAQM Polly

Announcing conversational AI partner solutions

We are excited to announce the availability of AWS conversational AI partner solutions, which enables enterprises to implement high-quality, highly effective chatbot, virtual assistant, and Interactive Voice Response (IVR) solutions through the domain expertise of AWS Partners and AWS AI and machine learning (ML) services. The partners highlighted in this announcement include Cation Consulting, Deloitte, […]

Optimize your budget and time by submitting HAQM Polly voice synthesis tasks in bulk

HAQM Polly is a service that turns text into natural-sounding speech, using dozens of voices in more than 30 languages. You can use it for all sorts of applications, ranging from talking animated avatars, to lifelike virtual agents that answer customer support requests, to automated newscasters reading stories aloud. You can have HAQM Polly return […]

Meet Aria, the first New Zealand English accented voice for HAQM Polly – includes limited te reo Māori support

We are excited to announce Aria, HAQM Polly’s first New Zealand English Neural text-to-speech (NTTS) voice. Similar to other HAQM Polly voices, Aria is developed as a voice that sounds bright, natural, and upbeat. This new voice for Aotearoa (New Zealand in Māori) is uniquely Kiwi. It includes a number of common te reo Māori […]

Enghouse EspialTV enables TV accessibility with HAQM Polly

This is a guest post by Mick McCluskey, the VP of Product Management at Enghouse EspialTV. Enghouse provides software solutions that power digital transformation for communications service operators. EspialTV is an Enghouse SaaS solution that transforms the delivery of TV services for these operators across Set Top Boxes (STBs), media players, and mobile devices. A […]

Upgrade your HAQM Polly voices to neural with one line of code

In 2019, HAQM Polly launched neural text-to-speech (NTTS) voices in US English and UK English. Neural voices use machine learning and provide a richer, more lifelike speech quality. Since the initial launch of NTTS, HAQM Polly has extended its neural offering by adding new voices in US Spanish, Brazilian Portuguese, Australian English, Canadian French, German […]

The Washington Post Launches Audio Articles Voiced by HAQM Polly 

AWS is excited to announce that The Washington Post is integrating HAQM Polly to provide their readers with audio access to stories across The Post’s entire spectrum of web and mobile platforms, starting with technology stories. HAQM Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories […]

Integrating HAQM Polly with legacy IVR systems by converting output to WAV format

HAQM Web Services (AWS) offers a rich stack of artificial intelligence (AI) and machine learning (ML) services that help automate several components of the customer service industry. HAQM Polly, an AI generated text-to-speech service, enables you to automate and scale your interactive voice solutions, helping to improve productivity and reduce costs. You might face common […]

AWS Announces the global expansion of AWS CCI Solutions

We’re excited to announce the global availability of AWS Contact Center Intelligence (AWS CCI) solutions powered by AWS AI Services and made available through the AWS Partner Network. AWS CCI solutions enable you to leverage AWS machine learning (ML) capabilities with your current contact center provider to gain greater efficiencies and deliver increasingly tailored customer […]

How Xpertal is creating the Contact Center of the future with HAQM Lex

This is a joint blog post with AWS Solutions Architects, Jorge Alfaro Hidalgo and Mauricio Zajbert, and Chester Perez, the Contact Center Manager at Xpertal. Fomento Económico Mexicano, S.A.B. de C.V. (FEMSA) is a Mexican multinational beverage and retail company headquartered in Monterrey, Mexico. Fomento Económico Mexicano, S.A.B. de C.V., or FEMSA, is a Mexican […]

AWS expands language support for HAQM Lex and HAQM Polly

At AWS, our mission is to enable developers and businesses with no prior machine learning (ML) expertise to easily build sophisticated, scalable, ML-powered applications with our AI services. Today, we’re excited to announce that HAQM Lex and HAQM Polly are expanding language support. You can build ML-powered applications that fit the language preferences of your […]