Category: HAQM Transcribe

This is a guest post from Graham Pengelly, CTO, and James Jameson, the Commercial Lead, at CaptionHub. CaptionHub is a London-based company that focuses on video captioning and subtitling production for enterprise organizations. While the act of captioning—that is, taking video files and making sure the text on the screen reflects what’s being said accurately […]

October 2024: This post was reviewed and updated for accuracy. HAQM Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech-to-text capability to applications. In November 2018, we added streaming transcriptions over HTTP/2 to HAQM Transcribe. This enabled users to pass a live audio stream to the service […]

HAQM Transcribe is a fully-managed automatic speech recognition (ASR) service that makes it easy for developers to add speech-to-text capabilities to applications. Depending on your use case, you may have domain-specific terminology that doesn’t transcribe properly (e.g. “EBITDA” or “myocardial infarction”). In this post, we will show you how to leverage the custom vocabulary feature […]

Swedish startup Newstag uses artificial intelligence (AI) to allow customers to create personalized video news channels from major global news providers. Their mission is to continuously empower people and organizations with the latest, diverse information. To increase discoverability of video news from all around the world for their customers, Newstag creates rich metadata for each […]

In the previous blog post, we showed you how to string together HAQM Transcribe and HAQM Comprehend to be able to conduct sentiment analysis on call conversations from contact centers. Here, we demonstrate how to leverage AWS CloudFormation to automate the process and deploy your solution at scale. Solution Architecture The following diagram illustrates architecture that […]

We’re excited to announce that HAQM Transcribe now supports automatic speech recognition in three new languages: French, Italian, and Brazilian Portuguese. These new languages expand upon the 5 languages already available in HAQM Transcribe: US English, US Spanish, Australian English, British English, and Canadian French. Using the HAQM Transcribe API, you can analyze audio files […]

Contact centers aiming to improve overall operational efficiency have an imperative to understand caller-agent dynamics. In part one of this two-part blog post series we’ll show you how you can use HAQM Transcribe and HAQM Comprehend to transform call recordings from audio to text and then run sentiment analysis on the transcripts. We will demonstrate how […]

HAQM Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech-to-text capability to applications. We’re excited to announce a new feature called Streaming Transcription, which enables users to pass a live audio stream to our service and receive text transcripts in real time. Real-time transcriptions benefit use cases […]

Today, AWS announced that HAQM Translate, HAQM Comprehend, and HAQM Transcribe are now U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA) eligible services. This announcement adds to the number of AWS artificial intelligence services that are already HIPAA eligible– HAQM Polly, HAQM SageMaker, and HAQM Rekognition. By using these services, AWS customers in […]

September 8, 2021: HAQM Elasticsearch Service has been renamed to HAQM OpenSearch Service. See details. As an avid podcast listener, I had always wished for an easy way to glimpse at the transcript of an episode to decide whether I should add it to my playlist (not all episode abstracts are equally helpful!). Another challenge […]