Maintain access and consider alternatives for HAQM Monitron

HAQM Monitron, the HAQM Web Services (AWS) machine learning (ML) service for industrial equipment condition monitoring, will no longer be available to new customers effective October 31, 2024. Existing customers of HAQM Monitron will be able to purchase devices and use the service as normal. We will continue to sell devices until July 2025 and will honor the 5-year device warranty, including service support. AWS continues to invest in security, availability, and performance improvements for HAQM Monitron, but we do not plan to introduce new features to HAQM Monitron.

This post discusses how customers can maintain access to HAQM Monitron after it is closed to new customers and what some alternatives are to HAQM Monitron.

Maintaining access to HAQM Monitron

Customers will be considered an existing customer if they have commissioned an HAQM Monitron sensor through a project any time in the 30 days prior to October 31, 2024. In order to maintain access to the service after October 31, 2024, customers should create a project and commission at least one sensor.

For any questions or support needed, you may contact your assigned account manager, solutions architect, or create a case from the AWS Management Console.

Ordering HAQM Monitron hardware

For existing HAQM business customers, we will allowlist your account with the existing HAQM Monitron devices. For existing HAQM.com retail customers, the HAQM Monitron team will provide specific ordering instructions according to individual request.

Alternatives to HAQM Monitron

For customers interested in an alternative for your condition monitoring needs, we recommend exploring alternative solutions provided by our AWS Partners: Tactical Edge, IndustrAI, and Factory AI.

Summary

While new customers will no longer have access to HAQM Monitron after October 31, 2024, AWS offers a range of partner solutions through the AWS Partner Network finder. Customers should explore these options to understand what works best for their specific needs.

More details can be found in the following resources at AWS Partner Network.

About the author

Stuart Gillen is a Sr. Product Manager for Monitron, at AWS. Stuart has held a variety of roles in engineering management, business development, product management, and consulting. Most of his career has been focused on industrial applications specifically in reliability practices, maintenance systems, and manufacturing.