AWS Machine Learning Blog

Deploy generative AI agents in your contact center for voice and chat using HAQM Connect, HAQM Lex, and HAQM Bedrock Knowledge Bases

Deploy generative AI agents in your contact center for voice and chat using HAQM Connect, HAQM Lex, and HAQM Bedrock Knowledge Bases

In this post, we show you how DoorDash built a generative AI agent using HAQM Connect, HAQM Lex, and HAQM Bedrock Knowledge Bases to provide a low-latency, self-service experience for their delivery workers.

Harnessing the power of AI to drive equitable climate solutions: The AI for Equity Challenge

Harnessing the power of AI to drive equitable climate solutions: The AI for Equity Challenge

The International Research Centre on Artificial Intelligence (IRCAI), Zindi, and HAQM Web Services (AWS) are proud to announce the launch of the “AI for Equity Challenge: Climate Action, Gender, and Health”—a global virtual competition aimed at empowering organizations to use advanced AI and cloud technologies to drive real-world impact with a focus on benefitting vulnerable populations around the world.

Enhancing Just Walk Out technology with multi-modal AI

Enhancing Just Walk Out technology with multi-modal AI

In this post, we showcase the latest generation of Just Walk Out technology by HAQM, powered by a multi-modal foundation model (FM). We designed this multi-modal FM for physical stores using a transformer-based architecture similar to that underlying many generative artificial intelligence (AI) applications.

Govern generative AI in the enterprise with HAQM SageMaker Canvas

Govern generative AI in the enterprise with HAQM SageMaker Canvas

In this post, we analyze strategies for governing access to HAQM Bedrock and SageMaker JumpStart models from within SageMaker Canvas using AWS Identity and Access Management (IAM) policies. You’ll learn how to create granular permissions to control the invocation of ready-to-use HAQM Bedrock models and prevent the provisioning of SageMaker endpoints with specified SageMaker JumpStart models.

Transforming home ownership with HAQM Transcribe Call Analytics, HAQM Comprehend, and HAQM Bedrock: Rocket Mortgage’s journey with AWS

Transforming home ownership with HAQM Transcribe Call Analytics, HAQM Comprehend, and HAQM Bedrock: Rocket Mortgage’s journey with AWS

This post offers insights for businesses aiming to use artificial intelligence (AI) and cloud technologies to enhance customer service and streamline operations. We share how Rocket Mortgage’s use of AWS services set a new industry standard and demonstrate how to apply these principles to transform your client interactions and processes.