AWS Machine Learning Blog
Tag: HAQM Connect
Achieve multi-Region resiliency for your conversational AI chatbots with HAQM Lex
Global Resiliency is a new HAQM Lex capability that enables near real-time replication of your HAQM Lex V2 bots in a second AWS Region. When you activate this feature, all resources, versions, and aliases associated after activation will be synchronized across the chosen Regions. With Global Resiliency, the replicated bot resources and aliases in the […]
Deploy generative AI agents in your contact center for voice and chat using HAQM Connect, HAQM Lex, and HAQM Bedrock Knowledge Bases
In this post, we show you how DoorDash built a generative AI agent using HAQM Connect, HAQM Lex, and HAQM Bedrock Knowledge Bases to provide a low-latency, self-service experience for their delivery workers.
HAQM Lex Now Supports Telephony Audio (8 kHz) for Increased Speech Recognition Accuracy
To increase the accuracy of speech recognition for conversations over the phone, HAQM Lex now supports telephony audio (8 kHz). You can now employ the same deep learning technology as HAQM Alexa to converse with your applications and fulfill the most common requests. HAQM Lex maintains context and dynamically manages the dialogue, adjusting responses based […]