AWS Messaging & Targeting Blog

Category: HAQM Connect

How to Manage Global Sending of SMS with AWS End User Messaging

AWS End User Messaging has a global SMS reach, of 240 countries and regions around the world, enabling companies of all sizes to send SMS globally. Unlike the process of sending a personal message from your phone to someone in another country, sending Application to Person (A2P) messages, also known as bulk SMS, involves many […]

Send voice appointment reminders using HAQM Pinpoint custom channels and HAQM Connect

Introduction In this post, we will walk through setting up an always-on appointment reminder campaign in HAQM Pinpoint. No-show rates are a constant challenge for service providers. Industries such as hospitality estimate 20% of diners miss reservations in big cities,1 while salons average five missed appointments per week.2 Professional services such as financial institutions and […]

Creating a Seamless Handoff Between HAQM Pinpoint and HAQM Connect

Note: This post was written by Ilya Pupko, Senior Consultant for the AWS Digital User Engagement team. Time to read 5 minutes Learning level Intermediate (200) Services used HAQM Pinpoint, HAQM SNS, AWS Lambda, HAQM Lex, HAQM Connect Your customers deserve to have helpful communications with your brand, regardless of the channel that you use […]