Category: HAQM Simple Email Service (SES)

HAQM Simple Email Service (HAQM SES) turns 10 years old today. Back on January 25th 2011, HAQM Web Services (AWS) had only 15 services. Today, AWS has grown to over 180 services. Jeff Barr launched HAQM SES as part of his web evangelist blog. Much of what he wrote about then is still true today. […]

Managing customer lists is a large part of any outbound customer communication program. From customer acquisition to ongoing engagement, locating the best sources for subscribers and respecting their contact preferences is key to maintaining healthy customer lists. This article will discuss recommendations for list building using HAQM Pinpoint and HAQM Simple Email Service (SES). We […]

Over the last 12 months, organizations of all types have increasingly needed to stay connected to their customers. With the move to virtual interactions accelerating across industries, email has remained a trusted channel for customer communications. HAQM Simple Email Service (SES) has seen record outbound email traffic in 2020, supporting critical customer communications during COVID […]

Both HAQM Pinpoint and HAQM Simple Email Service (SES) are known for their ability to send out transactional and promotional emails at scale and with ease. However, both are often not set up to receive email replies. Owners often assume that the “no-reply” addresses they are using do not require much consideration. This means that if […]

Note: This post was written by Dustin Taylor, an AWS Technical Program Manager for HAQM Pinpoint. HAQM Simple Email Service (SES) and HAQM Pinpoint have processes and systems in place to help protect AWS customers from issues that could damage their reputations as email senders. These systems alert customers about sending issues as early as […]

In the world of pervasive consumer chat and messaging applications, email has retained its place as a ubiquitous channel for end customer communications. The Radicati Group reports that email usage will continue to grow from an estimate of 3.9 billion users in 2019 to 4.4 billion in 2023.1 Email is a welcome (and preferred) conduit for […]

AWS re:Invent 2019 is less than 50 days away, and that means it’s time to start planning your agenda. The Digital User Engagement team is hosting several builders sessions, chalk talks, and workshops this year. Come join us and learn more about using HAQM Pinpoint and HAQM SES to engage with and delight your customers. […]

Note: This post was written by Vesselin Tzvetkov, an AWS Senior Security Architect, and by Rostislav Markov, an AWS Senior Engagement Manager. HAQM SES has included support for incoming email for several years now. However, some customers have told us that they need a solution for forwarding inbound emails to domains that aren’t managed by […]

Connect with the AWS Customer Engagement team at events around the world to learn how our technology can to help you better engage with your customers. Get demos on recent feature releases, discover how you can use HAQM Pinpoint for your specific use case, and attend informative sessions to hear how companies around the world […]

Regular visitors to this blog may have noticed that its name has changed from the HAQM SES Blog to the AWS Messaging and Targeting Blog. The HAQM SES team has been working closely with the HAQM Pinpoint team in recent months, so we decided to create a single source of information for both products. If […]