Category: AWS End User Messaging

I. Introduction AWS End User Messaging has made updates to how it handles SMS origination identities. These changes impact HAQM SNS (Simple Notification Service) and HAQM Pinpoint, which allow sending SMS messages. The updates aim to provide security, flexibility, and control over SMS messaging for AWS users. For companies and developers using AWS for sending […]

Global SMS messaging with consistent Sender ID branding requires configuring the same Sender ID across multiple countries, which is a time-consuming process for businesses operating internationally. In this post, we’ll show you how to automate the configuration of Sender IDs for countries that do not have registration requirements using the AWS End User Messaging v2 […]

Introduction Welcome to our comprehensive guide on using the AWS End User Messaging V2 APIs to obtain a Sender ID in countries that require registration. Sender ID registration is a crucial step for businesses looking to establish a trusted communication channel with their customers via SMS. In countries such as Jordan, the Philippines, Qatar, and […]

Obtaining and using SMS short codes in the United States requires a thorough understanding of the detailed application process and strict requirements set forth by mobile carriers. This comprehensive guide walks through the step-by-step procedure for registering a US SMS short code from AWS End User Messaging, which provides SMS capabilities to all AWS services. […]

In today’s digital age, SMS messaging remains a crucial communication channel for businesses. One of the most effective ways to leverage SMS is through the use of short codes – those brief, memorable numbers that make it easy for customers to interact with your brand. This comprehensive guide will walk you through everything you need […]

Organizations face integration challenges while adding Generative AI (GenAI) -powered Agentic AI and hyper-personalization capabilities to engage with customers through dynamic and personal experiences. They require scalable and reusable architectures to integrate knowledge bases, business logic, and customer communications without a complete system overhaul, amid disparate engagement solutions they currently operate. A Modern Communications Hub, loosely coupled with core Generative AI services, will establish a composable foundation to build communication-channel-agnostic customer experiences on. Start experimenting with AI-powered customer experience innovations with a quick proof-of-concept that won’t interfere with your present customer engagement setup.

En el mundo actual, WhatsApp se ha convertido en una aplicación de comunicación ampliamente utilizada, con más de 2.700 millones de usuarios globalmente. Como propietario de un negocio, probablemente tenga clientes que usan WhatsApp regularmente. Esto presenta una oportunidad para usar WhatsApp como un canal adicional para aumentar su alcance e interactuar con sus clientes […]

In today’s world, WhatsApp has become a widely used communication app, with over 2.7 billion users globally. As a business owner, you likely have customers who use WhatsApp regularly. This presents an opportunity to use WhatsApp as an additional channel to increase your reach and engage with your customers more effectively. WhatsApp messaging need not […]

AWS End User Messaging has a global SMS reach, of 240 countries and regions around the world, enabling companies of all sizes to send SMS globally. Unlike the process of sending a personal message from your phone to someone in another country, sending Application to Person (A2P) messages, also known as bulk SMS, involves many […]

On December 2, 2024, HAQM Web Services (AWS) re:Invent conference returns to Las Vegas for our 13th year. There will be an abundance of activities for exploring, learning, networking and fun. We will definitely have groundbreaking announcements made during the different keynotes throughout the event that you won’t want to miss. Discover new ideas and […]