AWS Cloud Operations Blog
Category: Contact Center
HAQM Connect real-time monitoring using HAQM Managed Grafana and HAQM Timestream
HAQM Connect is an easy-to-use cloud contact center solution that helps companies of any size deliver superior customer service at a lower cost. Connect has many real-time monitoring capabilities. For requirements that go beyond those supported out of the box, HAQM Connect also provides you with data and APIs you can use to implement your […]