Category: Intermediate (200)

Many AWS customers using Atlassian Jira Service Management (JSM) as their IT Service Management (ITSM) tool require AWS Support cases to have corresponding ITSM Incident records. To maintain consistency between these two disparate systems, users were forced to manually recreate support cases as JSM incidents. Because of this, customers asked for a transparent process where […]

Customers need a way to do lifecycle management of AWS resources in the AWS Cloud. Many customers leverage managed solutions providers to manage their AWS accounts, and they’re looking for AWS native solutions and integrations to solve their business problems. Lifecycle management includes discovering new resources from customer’s AWS environment, populating them via federation into […]

In May 2022, we announced HAQM EKS Observability Accelerator, a tool for configuring and deploying  a purpose built observability solution on HAQM Elastic Kubernetes Service (HAQM EKS) clusters for specific workloads using Terraform modules. We launched this tool  demonstrating four use-cases and customers have been using the tool rapidly to achieve observability. Customers can use […]

In this post, we’ll discuss how Arctic Wolf is using AWS CloudTrail Lake to simplify compliance, enhance security operations, and obtain new operational insights from their CloudTrail data. Arctic Wolf, the leader in security operations, helps customers protect their organizations from rapidly evolving cyber threats with the Arctic Wolf Security Operations Cloud and Concierge Security® model. As […]

Customers are using HAQM Managed Service for Prometheus to monitor and alert on their container metrics. HAQM Managed Service for Prometheus ships with Alert Manager, the open source alert routing component in Prometheus. Alert manager routes alerts to HAQM Simple Notification Service (HAQM SNS). However, there are some common reasons why alert manager may fail […]

Companies invest in research and development (R&D) to improve their cost structure, speed to market, and quality of offerings. R&D spend is highest in industries where research efforts are linked to product roadmaps, as is the case in the healthcare, pharmaceutical, and technology industries. Those typically allocate 10% to 15% of their revenues to innovation. […]

AWS Mainframe Modernization service delivers features and value across the entire mainframe application migration, modernization, execution, and operation lifecycle. The service enables two patterns – Re-platforming and Automated Refactoring. These are popular mainframe modernization patterns because they provide business and technical benefits in the short term with a predictable timeline and cost. The Micro Focus […]

A common problem customers face is alerting when their Java-based workloads experience performance issues, such as heap constraints. In this post, I’ll illustrate how relevant metrics from the Java Virtual Machine (JVM) can be collected and sent to HAQM CloudWatch, where customers can define alerts that fire when workloads are in jeopardy. Overview Let’s consider […]

Refactoring legacy applications and infrastructure can be daunting. From navigating legacy codebase, identifying domains to decompose, where to start, what patterns to adopt, teams can quickly find themselves paralyzed even before they start. AWS Migration Hub Refactor Spaces is the new starting point for incremental app refactor that makes it easy to manage the refactoring […]

As a Solution Architect at AWS, my customers regularly ask how to automate everyday operations within their cloud environment. Their use cases include a variety of operational needs, such as provisioning new resources within an AWS account, and patching/updating managed HAQM Elastic Compute Cloud (HAQM EC2) instances. They are also focused on cost management with […]