Category: Federal

Peraton, an HAQM Web Services (AWS) Premier Partner, has worked with multiple government agencies to improve both customer and agent experiences using HAQM Connect. This post explores how HAQM Connect, the cloud contact center solution from AWS, delivers relevant information to agents through a unified experience to help government organizations and agencies of all sizes improve interaction with customers and employees.

Government agencies are increasingly using large language models (LLMs) powered by generative artificial intelligence (AI) to extract valuable insights from their data in the HAQM Web Services (AWS) GovCloud (US) Regions. In this guide, we walk you through the process of hosting LLMs on HAQM Elastic Compute Cloud (HAQM EC2) instances, using the Hugging Face Text Generation Inference (TGI) Container (TGI) for serving custom LLMs.

In today’s rapidly evolving digital landscape, the demand for skilled tech professionals continues to outpace the supply. This talent gap poses significant challenges for businesses across Latin America, with almost half of tech vacancies remaining unfilled due to a lack of qualified candidates. Addressing this challenge, HAQM Web Services (AWS) has expanded the Skills to Jobs Tech Alliance to Brazil and Colombia. This initiative aims to foster collaboration among employers, academic institutions, and governments, ensuring that academic curricula aligns with real-world demands of businesses.

Last month, HAQM Web Services (AWS) hosted its fourth Gov2Gov event: Responsible AI Implementation at the Planet Word Museum in Washington, DC. The event convened senior public sector leaders and decision-makers from across the US Government (USG) to hear from White House officials and chief AI officers from federal government agencies. Read this blog post for a recap of the event and the main takeaways.

On February 22, 2024, HAQM Web Services (AWS) hosted its first Federal Financial Services Artificial Intelligence (AI) Forum at HAQM HQ2 in Arlington, Virginia, convening leaders from the public sector and financial services industry. Read this blog post for a recap of the event, which covered the tremendous opportunities and challenges around AI with experts across public and private sector organizations.

According to the Government Accountability Office (GAO), the federal government’s 10 legacy systems most in need of modernization cost about $337 million a year to operate and maintain, which accounts to a $2.4 billion spend on legacy systems by 2030. Read this blog post to learn how organizations can leverage HAQM Web Services (AWS) to maximize value as they evaluate their mainframe modernization strategy.

HAQM Web Services (AWS) hosted its first Federal Executive Forum at HAQM HQ2 in National Landing in February, 2024. Forward-thinking leaders from across the US federal government working in civilian, financials, defense, and national security gathered to discuss emerging technologies, and share best practices and ways to use the cloud to advance their missions.

HAQM Web Services (AWS) is launching the Skills to Jobs Tech Alliance (Tech Alliance) in India to boost career readiness for learners entering the workforce and bridge the tech talent needs of the country’s employers. The new initiative will help align programs of study with in-demand, entry-level cloud roles in India, with the initial focus to prepare learners for roles such as cloud engineer, cloud administrator, and DevOps engineer.

HAQM Web Services (AWS) employs project management principles to deliver public sector cloud outcomes. These principles drive successful service launches, new solutions, and workload migrations. Read this blog post to learn about the project management tools, references, and AWS Management Console tips that give public sector customers better project visibility, automate task management, and help accelerate project outcomes.

The United Nations Development Programme (UNDP), the HAQM Web Services (AWS) Institute, and Public Digital today announced the recipients of the Future of Government Awards 2023. The awards champion practitioners, teams, and leaders who transform people’s lives by applying digital solutions and leveraging technology to reform the public sector for those it serves.