Category: State or Local Government

A collaboration between the UK’s Bedfordshire Police and AWS resulted in rapid deployment of high-impact, cloud-based solutions that free up officer and staff time and resources. This has helped officers to better serve communities and victims. Based on cloud technology, the model is easily replicable by other law-enforcement organizations.

The AWS Imagine for education, state, and local government conference—taking place on July 29-30 in Chicago—is designed for decision-makers eager to explore practical cloud and AI strategies that can help them better provide for their beneficiaries and staff. Whether you’re looking to improve student success, enhance civic initiatives, or accelerate research, this two-day, no-cost event will deliver real-world knowledge and connections to help you turn ideas into impact. In this post, we highlight what you can expect at the conference.

U.S. State and Local Government (SLG) organizations often have requirements to host regulated workloads with distinct compliance requirements. HAQM Web Services (AWS) provides U.S. SLG customers with an approach to meet compliance needs by using AWS GovCloud (US) regions or AWS U.S. commercial regions. In this post, we will explain how some U.S. SLG regulated workloads can be hosted in the AWS U.S. commercial regions.

The Metropolitan Police Department of Washington DC (DC-MPD) is one of the ten largest police agencies in the United States, serving as the primary law enforcement entity for the District of Columbia. Embracing cutting-edge technology provided by AWS, DC-MPD has integrated evidence analysis techniques with state-of-the-art information technology to advance crime-mapping, real-time crime statistics dashboards, and summary statistics for a holistic view of crime dynamics.

At AWS re:Invent 2024, which took place last December in Las Vegas, HAQM Web Services (AWS) unveiled an array of cutting-edge innovations during a week of keynotes, innovation talks, breakout sessions, product launches, interactive demos, and networking opportunities. In this post, we highlight the key takeaways from AWS re:Invent 2024 for government agencies.

By 2026, more than 90 percent of organizations worldwide will face challenges related to an IT skills shortage. Artificial intelligence skills are among the most in-demand, but a variety of cloud skills like architecture, data management and storage, and software development are among the top 10 needed IT skills. To address these needs, HAQM Web Services hosts AWS State, Local, and Education Learning Days, a series of no-cost in-person events nationwide. These one-day events provide IT professionals and business executives in state and local government (SLG) and education with hands-on learning opportunities to grow their cloud skills. Read this post to learn more.

Public sector organizations face stringent compliance requirements, and any unauthorized access to protected health information (PHI) or personal identifiable information (PII) can result in legal penalties and reputational damage. This post aims to demonstrate how public sector customers can develop a fine-grained authorization module using HAQM Web Services (AWS) identity services, extending beyond the capabilities of traditional role-based access control (RBAC), so they can achieve compliance objectives.

Government agencies handle vast volumes of bureaucratic documents daily, ranging from tax forms to medical records. This document-heavy workflow, often reliant on manual processing, can result in delays, errors, and increased operational inefficiencies, causing frustration among both employees and stakeholders. This post explores how intelligent document processing (IDP) solutions from HAQM Web Services (AWS) can modernize bureaucratic workflows, improve efficiency, and enhance service delivery within government agencies.

AWS App Studio is a low-code development platform for users to build, deploy, and manage applications without extensive coding knowledge. It is designed to streamline the application development process, making it more accessible to a wider range of users, including business users, IT professionals, and startups that don’t have large specialized IT teams. This post guides you through the process of creating a user-friendly create, read, update, and delete (CRUD) application to efficiently manage birth certificate applications using AWS App Studio.

Benefit programs like unemployment insurance are complicated and time-sensitive with weekly eligibility requirements. As a result, contact centers routinely experience high call volume that increases exponentially during economic downturns. Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. More than ever, agencies can benefit from AI and automation to reduce call volume, improve self-service, and empower staff productivity—not just to maintain service levels during low unemployment, but to scale and rise to the occasion of unexpected surges in demand.