AWS Public Sector Blog

Tag: HAQM Kinesis

headphones on laptop

Optimizing your call center to improve citizen services with the cloud

Public sector organizations are experiencing a high volume of requests for information ranging from health to finances to municipal services. At a time when in-person interaction is limited, citizens can call into contact centers to get the insights they need to make real-time decisions about their health and safety. Many organizations are turning to the cloud to quickly scale and deploy a contact center. But, understanding your cloud contact center at granular level can help better serve your constituents.

kids playing on a computer

Gamifying math education: How Prodigy uses AWS to scale and process 20 million questions daily

Prodigy Game (Prodigy) has a mission to help every child in the world love learning and make education freely available to students globally. Prodigy’s math game – geared toward learners in the first to eighth grade – allows students to hone their math skills with questions delivered according to their individual needs. As their user base grew, so did the strain on their ability to handle the increasing demands. They turned to AWS.

Students learning robotics

Teaching machine learning through robot application development on AWS

Machine learning (ML) isn’t just for the technology industry. Today, machine learning influences research and consumer products and is leading to breakthroughs across industries like healthcare, manufacturing, finance, and retail. In the field of reinforcement learning, machine learning meets the real world when applied to robotics. Knowing this, how can we ensure students are skilled and prepared to leverage the power of this technology?