Tag: federal government

In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an HAQM Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.

Within the Food and Drug Administration’s Center for Drug Evaluation and Research, the Division of Medication Error Prevention and Analysis (DMEPA) plays a critical role. DMEPA reviews premarket and postmarket drug labeling to minimize the risk of medication errors. In partnership with DMEPA, HAQM Web Services (AWS) Partner ICF is developing a machine learning (ML) prototype known as the Computerized Labeling Assessment Tool (CLAT). The prototype employs innovative applications of optical character recognition (OCR) technology and the novel use of computer vision techniques that will alleviate bottlenecks in and enhance the efficiency of the drug labeling review process.

Digital engineering fundamentally relies on integrating data across model structures by using a digital thread – an underlying framework for integrating data from across traditionally siloed functions that create a consolidated view of the system’s data throughout its lifecycle. The cloud is integral to digital engineering by supporting collaboration across geographically dispersed organizations, automating workflows for data connectivity and trade space analysis in a reliable, scalable, and cost-effective manner. This post describes how HAQM Web Services (AWS) Partner General Dynamics Information Technology (GDIT) has used digital engineering in combination with secure and scalable AWS services, to deliver secure IT systems to a large defense program.

HAQM Web Services (AWS) customers, technology leaders, and government agency CIOs continually balance risk and reward to accomplish many things by using AWS GovCloud (US). They work to transform citizen experiences, save taxpayers money, support sustainable growth, expand market presence, modernize legacy systems, increase security, drive efficiencies, strengthen brand equity, and reduce environmental impact.

Peraton, an HAQM Web Services (AWS) Premier Partner, has worked with multiple government agencies to improve both customer and agent experiences using HAQM Connect. This post explores how HAQM Connect, the cloud contact center solution from AWS, delivers relevant information to agents through a unified experience to help government organizations and agencies of all sizes improve interaction with customers and employees.

Last month, HAQM Web Services (AWS) hosted its fourth Gov2Gov event: Responsible AI Implementation at the Planet Word Museum in Washington, DC. The event convened senior public sector leaders and decision-makers from across the US Government (USG) to hear from White House officials and chief AI officers from federal government agencies. Read this blog post for a recap of the event and the main takeaways.

HAQM Web Services (AWS) hosted its first Federal Executive Forum at HAQM HQ2 in National Landing in February, 2024. Forward-thinking leaders from across the US federal government working in civilian, financials, defense, and national security gathered to discuss emerging technologies, and share best practices and ways to use the cloud to advance their missions.

After migrating to the cloud, USAID knew it could streamline its transcription process of its leader’s public remarks with cloud technology. Read this blog to learn how USAID created a solution with HAQM Transcribe, an artificial intelligence (AI)-powered service from HAQM Web Services (AWS), in collaboration with AWS Partner CloudShape that helps the agency transcribe and publish remarks in minutes.

In this blog post, learn how HAQM Web Services (AWS) helps Government of Canada (GC) customers move workloads into production in the AWS Canadian Regions. This requires putting their workloads through the Security Assessment & Authorization (SA&A) process and can pose headwinds for GC customers developing applications to support digital modernization efforts.

The Landing Zone Accelerator on AWS (LZA) solution deploys a cloud foundation that is architected to align with AWS best practices and multiple global compliance frameworks. Customers with highly-regulated workloads and complex compliance requirements can use the LZA to better manage and govern their multi-account environment. Some of these same customers are also using VMware Cloud on AWS to integrate on-premises vSphere environments, allowing them to move existing workloads to the cloud more quickly. In this blog post, explore the technical considerations related to integrating your LZA landing zone with your VMware Cloud on the AWS environment.