AWS Public Sector Blog

Tag: modernization

laptop next to a pile of paperwork and a pen

Improving customer experience for benefits eligibility and enrollment

State governments are currently experiencing a spike in the number of applications for social benefit programs. These programs serve millions of people every year to support healthcare and to help keep them out of poverty. To address the surge, agencies are looking at cloud-based services including artificial intelligence (AI), conversational bots, and call centers to improve the customer experience as well as workforce productivity, provide more visibility for agency leadership into program performance, and help reduce fraud, waste, and abuse.

Escape unfriendly licensing practices by migrating Windows workloads to Linux

Migrating enterprise workloads to Linux removes operating system license cost and frees your organization from disruptions caused by unexpected—and sometimes punitive—license policy changes. The effort required to re-platform from Windows to Linux varies depending on how the application was implemented. The key is to identify and target workloads with the right characteristics, balancing strategic importance and implementation effort.

Rising to the Challenge of the Electronic Records Directives

Guest post by Tara Combs, RM Specialist, Alfresco Software The Managing Government Records Directive (OMB/NARA) sets goals that federal agencies must meet to modernize records management. Complying with the Directive presents opportunities to adopt a 21st century approach based on digitization, automation, open source, and cloud technologies. But the clock is ticking. It’s now time […]

Your Roadmap to IT Modernization: Modernizing Culture & Technology for Effective Transformation

In GovLoop’s guide, Your Roadmap to IT Modernization, Doug VanDyke, General Manager and Director of the U.S. Federal Sector, HAQM Web Services, shares what modernization means, the benefits of modernization, and some of the most critical challenges facing IT executives in the government today.  “In order to keep up with the changes in technology, it’s […]