This page provides information about the sub-processors that AWS has engaged in accordance with the AWS Data Processing Addendum (AWS DPA) to provide processing activities on Customer Data (as defined in the AWS DPA) on behalf of customers. Sub-processors relevant to an individual customer will depend on the AWS Region the customer selects and the particular AWS services that the customer uses.

There are three types of sub-processors: (1) AWS entities that provide the infrastructure on which the AWS services run; (2) AWS entities that support specific AWS services which may require these entities to process Customer Data; and (3) third parties that AWS has contracted with to provide processing activities for specific AWS services.

AWS will update this page at least 30 days before engaging a new sub-processor, and if you subscribe for updates, AWS will notify you by email of changes to this page.

1) AWS infrastructure entities

The AWS entities listed below provide the infrastructure on which the AWS services run (including AWS Regions and Edge Locations). For more information about AWS's cloud infrastructure, please see the AWS Global Infrastructure website. Where the AWS entity provides the infrastructure for an AWS Region, the AWS Region is listed below.
AWS entity Processing location and associated AWS Region (if applicable)
A100 ROW GmbH
Germany
AWS Region: Europe (Frankfurt)
A100 ROW Servicos De Dados Brasil Ltda.
Brazil
AWS Region: South America (Sao Paulo)
A100 ROW, Inc. USA
ADS Turkey Veritabanı Hizmetleri Limited Şirketi Turkey
HAQM Asia-Pacific Resources Private Limited Singapore
AWS Region: Asia Pacific (Singapore)
HAQM Corporate Services Korea LLC
Korea
AWS Region: Asia Pacific (Seoul)
HAQM Corporate Services Pty, Ltd
Australia
AWS Region: Asia Pacific (Sydney)
HAQM Data Services Argentina S.R.L.
Argentina
HAQM Data Services Austria GmbH
Austria
HAQM Data Services Bahrain W.L.L.
Bahrain
AWS Region: Middle East (Bahrain)
HAQM Data Services Belgium SRL
Belgium
HAQM Data Services Bulgaria LLC
Bulgaria
HAQM Data Services Canada, Inc.
Canada
AWS Region: Canada (Central)
HAQM Data Services Colombia S.A.S.
Colombia
HAQM Data Services Czech Republic s.r.o.
Czech Republic
HAQM Data Services Denmark ApS
Denmark
HAQM Data Services Egypt LLC Egypt
HAQM Data Services Emirates LLC  United Arab Emirates
AWS Region: Middle East (UAE)
HAQM Data Services Estonia OÜ
Estonia
HAQM Data Services Finland Oy
Finland
HAQM Data Services France SAS
France
AWS Region: Europe (Paris)
HAQM Data Services Greece Single-Member AE
Greece
HAQM Data Services Hong Kong Limited
Hong Kong
AWS Region: Asia Pacific (Hong Kong)
HAQM Data Services Hungary Korlátolt Felelősségű Társaság
Hungary
HAQM Data Services, Inc. USA
AWS Region: US East (Northern Virginia) / US East (Ohio) / US West (Northern California) / US West (Oregon)
HAQM Data Services India Private Limited India
AWS Region: Asia Pacific (Mumbai)
HAQM Data Services Ireland Limited
Ireland
AWS Region: Europe (Ireland)
HAQM Data Services Israel Ltd
Israel
HAQM Data Services Italy S.R.L
Italy
AWS Region: Europe (Milan)
HAQM Data Services Japan G.K. Japan
AWS Region: Asia Pacific (Osaka) / Asia Pacific (Tokyo)
HAQM Data Services Kenya Limited  Kenya 
HAQM Data Services Malaysia Sdn. Bhd.
Malaysia
HAQM Data Services Muscat LLC
Oman
HAQM Data Services MX, S. de R.L. de C.V.
Mexico
HAQM Data Services Netherlands N.V.
Netherlands
HAQM Data Services New Zealand Limited
New Zealand
HAQM Data Services Nigeria Limited Nigeria
HAQM Data Services Norway AS
Norway
HAQM Data Services Panama, S. de R.L.
Panama
HAQM Data Services Philippines, Inc. Philippines
HAQM Data Services Portugal, Lda
Portugal
HAQM Data Services Romania S.R.L.
Romania
HAQM Data Services South Africa (Pty) Ltd
South Africa
AWS Region: South Africa (Cape Town)
HAQM Data Services Spain, S.L.U.
Spain
AWS Region: Europe (Spain)
HAQM Data Services Sweden AB
Sweden
AWS Region: Europe (Stockholm)
HAQM Data Services Switzerland GmbH
Switzerland
AWS Region: Europe (Zurich)
HAQM Data Services Taiwan Limited  Taiwan 
HAQM Data Services (Thailand) Limited
Thailand
HAQM Data Services UK Limited
UK
AWS Region: Europe (London)
HAQM Data Services Vietnam Company Limited Vietnam
HAQM Data Services Zagreb d.o.o.
Croatia
HAQM Technological Services SAS
France
AWS Region: Europe (Paris)
HAQM Web Services Poland sp. z o.o.
Poland
PT HAQM Data Services Indonesia
Indonesia
Servicios HAQM Data Services Chile SpA.
Chile
Servicios HAQM Data Services Peru SRL Peru
Twitch Interactive, Inc. (for HAQM Interactive Video Service only) USA

2) AWS service providers

The AWS entities listed below provide processing activities for specific AWS services. The processing activities provided by the AWS entities include selling and providing certain business application, application integration, and media services (application and media services), networking services, development and improvement of AWS services (service improvement), and/or customer-initiated support.

a) AWS entities selling and providing application and media services, and networking services

The AWS entities that sell and provide application and media services, and networking services are listed below along with the associated services. The processing location is the customer’s selected AWS Region(s), and the location of the customer’s end users.

AWS entity AWS service(s)
Processing activity
AMCS LLC (USA)
Alexa Communication
HAQM Chime PSTN
HAQM Connect PSTN
Seller and provider of the AWS service listed to the left for all customers (except for customers based in Singapore)
HAQM Chime
HAQM Interactive Video Service
AWS End User Messaging
HAQM Pinpoint
HAQM Simple Email Service
HAQM Simple Notification Service
HAQM WorkDocs
HAQM WorkMail
AWS Elemental MediaConnect
Seller and provider of the AWS services listed to the left for customers based in Japan
AMCS SG Private Limited (Singapore) HAQM Chime
HAQM Connect PSTN
AWS End User Messaging
HAQM Pinpoint
HAQM Simple Email Service
HAQM Simple Notification Service
Seller and provider of the AWS services listed to the left for customers based in Singapore

b) AWS entities providing service improvement

Unless customer opts out of AWS using Customer Data for service improvement, where permitted in accordance with the AWS Service Terms, the AWS entities listed below provide service improvement for the applicable AWS services.

AWS entity
AWS service(s)
Processing location
Processing activity
HAQM Development Centre (India) Private Limited
HAQM Lex
HAQM Transcribe
India  Service improvement
HAQM Web Services, Inc. Alexa for Business
HAQM AppStream 2.0 User Pool
HAQM CodeGuru Profiler
HAQM Comprehend
HAQM Connect Customer Profiles Identity Resolution
HAQM Fraud Detector
HAQM GuardDuty*
HAQM Lex
HAQM Q Developer Free Tier
HAQM Polly
HAQM Rekognition
AWS Supply Chain
HAQM Textract
HAQM Transcribe
HAQM Translate
Contact Lens for HAQM Connect
USA Service improvement
HAQM.com Services LLC HAQM Q Developer Free Tier USA Service improvement
HAQM Dev Center U.S., Inc. HAQM Q Developer Free Tier USA Service improvement
AWS Development Center Germany HAQM Q Developer Free Tier Germany Service Improvement
HAQM Dev Centre Canada ULC HAQM Q Developer Free Tier Canada Service Improvement
Amzn Dev Ctr (Netherlands) B.V HAQM Q Developer Free Tier Netherlands Service Improvement

*To the extent that the GuardDuty Malware Protection feature is enabled. 

c) AWS entities providing customer-initiated support

The AWS entities listed below provide customer-initiated support. These entities do not process Customer Data unless the customer agrees to share Customer Data in the course of requesting support.

AWS entity  Processing location (if applicable) 
HAQM.com Services LLC
USA
HAQM Data Services SA (Pty) Ltd
South Africa
HAQM Development Centre (India) Private Limited
India
HAQM Development Centre Ireland Limited
Ireland
HAQM Development Centre (South Africa) (Proprietary) Limited
South Africa
HAQM Internet Services Private Limited
India
HAQM Support Services Costa Rica, SRL
Costa Rica
HAQM Web Services Australia Pty Ltd
Australia
HAQM Web Services Canada, Inc.
Canada
HAQM Web Services EMEA SARL
France and Ireland
HAQM Web Services Hong Kong Limited Hong Kong
HAQM Web Services Japan G.K.
Japan
HAQM Web Services Korea LLC
Korea
HAQM Web Services Taiwan Ltd
Taiwan
HAQM Web Services, Inc.
USA
AWS India ProServe LLP
India
Elemental Technologies LLC USA
Souq.com for E-Commerce LLC Egypt
Twitch Interactive, Inc. (for HAQM Interactive Video Service only) USA

3) Third-party service providers

AWS has contracted with the following unaffiliated service providers for Application-to-Person (A2P) messaging services and geolocation services (such as maps or points of interest) for the AWS services described below. The processing location is the customer’s selected AWS Region(s), the service provider’s location listed below and/or the location of the customer’s end users.

Service provider
AWS service(s)
Service provider's location
Processing activity
250ok Inc.
HAQM Pinpoint
USA
Email deliverability metrics
Bandwidth Inc.
HAQM Chime
USA
A2P messaging
Cequens FZE AWS End User Messaging
HAQM Simple Notification Service
United Arab Emirates A2P messaging
Email Data Source, Inc.
HAQM Pinpoint
USA
Email deliverability metrics
Environmental Systems Research Institute, Inc.
HAQM Location Service
USA
Geolocation (maps and points of interest)
Grabtaxi Holdings Pte Ltd HAQM Location Service
AWS IoT Core*
Singapore Geolocation (maps and places)
HERE North America, LLC
HAQM Location Service
AWS IoT Core*
USA
Geolocation (maps and places)
Infobip Ltd.
AWS End User Messaging
HAQM Simple Notification Service
United Kingdom
A2P messaging
Meta Platforms, Inc. AWS End User Messaging USA WhatsApp messaging
Meta Platforms Ireland Ltd. AWS End User Messaging Ireland WhatsApp messaging
Nexmo Inc.
AWS End User Messaging
HAQM Simple Notification Service
USA
A2P messaging
Phone number validation
Route Mobile (UK) Ltd AWS End User Messaging
HAQM Simple Notification Service
United Kingdom A2P messaging
Sinch Americas Inc. AWS End User Messaging
HAQM Simple Notification Service
USA A2P messaging
Tanla Digital Labs FZ-LLC AWS End User Messaging
HAQM Simple Notification Service
United Arab Emirates A2P messaging
TeleSign Corporation
AWS End User Messaging
HAQM Simple Notification Service
USA A2P messaging
Phone number validation
Twilio, Inc. AWS End User Messaging
HAQM Simple Notification Service
USA A2P messaging

*To the extent that the Device Location feature supported by HERE or Grabtaxi, respectively, is enabled.

Last Updated: February 18, 2025
To see what's changed, click here.

Have Questions? Connect with an AWS Business Representative
Exploring compliance roles?
Apply today »
Want AWS Compliance updates?
Follow us on Twitter »