FSI Service Spotlight Blog Series
The FSI Service Spotlight Blog series aims to provide financial services customers a deep dive into the following five key considerations of a particular AWS cloud service. This will allow financial services customers to accelerate realization of business value from consuming the particular AWS service—from developing personalized digital experiences, breaking down data silos, launching new products, driving down margins for existing products, to proactively addressing global risk and compliance requirements. The five key areas for consideration include:
1. Achieving compliance
2. Data protection
3. Isolation of compute environments
4. Automating audits with APIs
5. Operational access and security
Each of these five areas will include specific guidance that can help you streamline service approval for the particular AWS service, which may need to be adapted to your specific use case and environment. We can help you navigate the approval process of the wide range of AWS services available, so you can offload undifferentiated heavy lifting to AWS and focus on your core business objectives.
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Spotlight 1: Featuring HAQM SageMaker Notebook Instances
Financial institutions are increasingly adopting HAQM Machine Learning services to easily build and train machine learning models to effectively detect online payment fraud or build a recommendations platform that provides more value to customers and enables data scientists to move projects from design to production quickly. An HAQM SageMaker notebook instance is a machine learning (ML) EC2 instance running the Jupyter Notebook App. SageMaker manages creating the instance and related resources for you.
Spotlight 2: Featuring HAQM Comprehend
A common use case for HAQM Comprehend for financial institutions is to analyze call transcriptions from their call centers to gather insights into their customer calls. This allows a financial institution to uncover common trends, personalize messages and offers, and ensure call center staff have all the available information on a given client to provide the best experience.
Spotlight 3: Featuring HAQM Textract
HAQM Textract is a fully managed AI service that extracts text, handwriting, and other data from scanned documents that goes beyond simple optical character recognition (OCR) to identify and understand the relationship of the data from forms and tables. In financial services, Financial institutions are leveraging HAQM Textract for a number of workloads: to automate the loan applications processing and claims processing pipeline, resulting in a great customer experience while increasing operational efficiencies.
Spotlight 4: Featuring HAQM Transcribe
HAQM Transcribe uses a deep learning process called automatic speech recognition (ASR) to recognize speech in audio files and transcribe them into text. Financial services customers can use HAQM Transcribe to convert speech to text and to create applications that incorporate the content of audio files. Managed call centers such as Contact Lens for HAQM Connect builds on HAQM Transcribe to generate call transcripts and provide accurate call transcriptions, redaction of sensitive data, and automated call metrics to determine the effectiveness of the contact center.
Spotlight 5: Featuring HAQM Lex
HAQM Lex, an AI service for building conversational interfaces for applications using voice and text, is powered by the same technology as HAQM’s voice assistant Alexa and enables any developer to build conversational bots quickly, with no deep learning expertise necessary. By using an HAQM Lex bot, financial institutions can provide their clients 24/7 availability to get questions answered and tasks performed without needing to speak to an agent.
Spotlight 6: Featuring HAQM Athena
HAQM Athena is a serverless interactive SQL query service that enables customers to query large volumes of data stored on HAQM Simple Storage Service (HAQM S3) or in other sources without the need to manage the underlying infrastructure or having to set up complex ETL processes. Customers simply register their preexisting S3 datasets as Tables in Athena’s underlying metastore and can immediately begin querying it using standard SQL. With the rise in prevalence of data lake and lakehouse architectures, Athena has become a popular option for FSI customers for interactive SQL analytics.
Spotlight 7: Featuring HAQM EKS
HAQM Elastic Kubernetes Service (HAQM EKS) gives you the flexibility to start, run, and scale Kubernetes applications in the AWS Cloud or on-premises. HAQM EKS helps you provide highly available and secure clusters and automates key tasks such as patching, node provisioning, and updates. Customers such as Intel, Snap, Intuit, GoDaddy, and Autodesk trust EKS to run their most sensitive and mission-critical applications.
Spotlight 8: Featuring HAQM ECS and AWS Fargate
HAQM Elastic Container Service (HAQM ECS) is a fully managed container orchestration service that helps you easily deploy, manage, and scale containerized applications. It deeply integrates with the rest of the AWS platform to provide a secure and easy-to-use solution for running container workloads in the cloud and now on your infrastructure with HAQM ECS Anywhere.
HAQM ECS leverages serverless technology from AWS Fargate to deliver autonomous container operations, which reduces the time spent on configuration, patching, and security. Instead of worrying about managing the control plane, add-ons, and nodes, HAQM ECS enables you to rapidly build applications and grow your business.
Spotlight 9: Featuring HAQM Kendra
HAQM Kendra is an intelligent search service powered by machine learning. HAQM Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they are looking for, including business documents, corporate glossaries, and internal websites, even when it is scattered across multiple locations. HAQM Kendra provides native and partner-developed connectors for popular data sources like HAQM Simple Storage Service (HAQM S3), SharePoint, ServiceNow, OneDrive, Salesforce, and Confluence so you can easily add data from different content repositories and file systems into a centralized location.
Spotlight 10: Featuring HAQM Redshift
HAQM Redshift is a fast, fully managed, cloud-native and cost-effective data warehouse. It enables fast, simple and cost-effective analysis of customer data using standard SQL and a customer’s existing Business Intelligence (BI) tools. It allows AWS customers to run complex analytic queries against terabytes to petabytes of structured and semi-structured data, using sophisticated query optimization, columnar storage on high-performance storage, and massively parallel query execution.
Spotlight 11: Featuring AWS Glue
For this edition of the Service Spotlight, we are covering AWS Glue, a fully managed extract, transform, and load (ETL) tool that makes it easy to prepare and load data for analytics, machine learning, and development. You simply point AWS Glue to your data source, and AWS Glue discovers your data and stores the associated metadata (e.g. table definition and schema) in the AWS Glue Data Catalog. Once catalogued, your data is immediately searchable, queryable, and available for ETL.
Spotlight 12: Featuring HAQM Aurora
For this edition of the Service Spotlight, we are covering HAQM Aurora (Aurora), a fully managed relational database engine that’s compatible with MySQL and PostgreSQL. Aurora MySQL and PostgreSQL combine the speed and reliability of high-end commercial databases with the simplicity and cost-effectiveness of open-source databases. The code, tools, and applications you use today with your existing MySQL and PostgreSQL databases can be used with Aurora.
Spotlight 13: Featuring AWS Lambda
For this edition of the Service Spotlight, we are covering AWS Lambda, which is a serverless compute service that removes the heavy lifting of provisioning and managing underlying infrastructure to enable teams to build and deploy new application and functionality quickly. AWS Lambda natively supports seven programming languages: Java, Go, PowerShell, Node.js, C#, Python, and Ruby. It further supports other languages through custom runtimes.
Spotlight 14: AWS Lake Formation
For this edition of the Service Spotlight, we’re covering AWS Lake Formation, a fully managed service that helps you build, secure, and manage your data lake at scale. Lake Formation provides a central console where you can discover data sources, set up transformation jobs to move data to an HAQM Simple Storage Service (HAQM S3) data lake, remove duplicates and match records, catalog data for access by analytic tools, configure data access and security policies, and audit and control access from AWS analytic and machine learning (ML) services.
Spotlight 15: HAQM Connect
For this edition of the Service Spotlight, we’re covering HAQM Connect. HAQM Connect is an omnichannel cloud contact center. You can create a contact center in a few steps, add agents anywhere, and start engaging with your customers. It supports personalized customer experiences through dynamic chat and voice communications. Meanwhile, agents can conveniently handle all customers from a single interface. Furthermore, HAQM Connect scales up or down to meet demand, with the flexibility to onboard tens of thousands of agents working from anywhere. This flexibility can save up to 80% compared to traditional contact center solutions, along with minimum fees, long-term commitments, or upfront licensing charges.
Spotlight 16: AWS Glue DataBrew
For this edition of the Service Spotlight, we’re covering AWS Glue DataBrew. AWS Glue DataBrew makes it easy for data scientists and data analysts to clean and normalize data using a visual interface, reducing the time it takes to prepare data by up to 80%. With Glue DataBrew, you can visualize, clean, and normalize data directly from your data lake, data warehouses, and databases. You can choose from over 250 built-in transformations to automate data cleaning and normalization tasks, and save these transformation steps so they’re applied to new data as it comes in. You can evaluate the quality of your data by profiling it to understand data patterns and detect anomalies, all without writing a single line of code. As part of AWS Glue, Glue DataBrew is serverless so you don’t need to manage the infrastructure. You pay only for what you use, with no upfront commitment.
Spotlight 17: HAQM FSx for NetApp ONTAP
In this edition of the Financial Services Industry (FSI) Services Spotlight monthly blog series, we highlight five key considerations for customers running workloads on HAQM FSx for NetApp ONTAP (FSx for ONTAP) achieving compliance, data protection, isolation of compute environments, audits with APIs, and access control/security. Across each area, we will examine specific guidance, suggested reference architectures, and technical code to help streamline service approval of FSx for ONTAP.
Spotlight 18: HAQM Elastic Load Balancing
In this edition of the Financial Services Industry (FSI) Services Spotlight monthly blog series, we highlight five key considerations of Elastic Load Balancing (ELB): achieving compliance, data protection, isolation of compute environments, automating audits with APIs, and operational access and security. Each of the five areas will include specific guidance, suggested reference architectures, and technical code that can help streamline service approval of ELB in your environment. These may need to be adapted to your business, compliance, and security requirements.
Spotlight 19: HAQM DynamoDB
In this edition of the Financial Services Industry (FSI) Services Spotlight monthly blog series, we highlight five key considerations for customers running workloads on HAQM DynamoDB: achieving compliance, data protection, isolation of compute environments, audits with APIs, and access control/security. Across each area, we will examine specific guidance, suggested reference architectures, and technical code to help streamline service approval of HAQM DynamoDB.
Spotlight 20: HAQM CloudFront
In this edition of the Financial Services Industry (FSI) Services Spotlight monthly blog series, we highlight five key considerations for customers running workloads on HAQM CloudFront to help streamline the service approval. HAQM CloudFront is a content delivery network (CDN) service built for high performance, security, and developer convenience. HAQM CloudFront gives businesses and web application developers an easy and cost-effective way to distribute content with low-latency and high data transfer speeds.
Spotlight 21: HAQM Managed Streaming for Kafka (MSK)
This edition of the Service Spotlight will feature HAQM MSK: a fully managed, highly available Kafka service that ingests and processes streaming data in real-time. HAQM MSK is an AWS streaming data service that manages Apache Kafka infrastructure and operations, making it easy for developers and DevOps managers to run Apache Kafka applications and Kafka Connect connectors on AWS without becoming experts in operating Apache Kafka.
Spotlight 22: AWS Managed Microsoft Active Directory
In this edition of the Financial Services Industry (FSI) Services Spotlight monthly blog series, we’re covering AWS Directory Service for Microsoft Active Directory also known as AWS Managed Microsoft Active Directory. AWS Managed Microsoft AD is not an emulation or compatibility layer for Active Directory. The managed service is built on actual Microsoft AD, and it’s a great fit for many of your Active Directory requirements and use cases.