Sold by: Carahsoft Technology Corp.
Hootsuite's social media management tools make it easy to achieve your business goals on social media-from marketing and sales to customer service and more.
Sold by: Carahsoft Technology Corp.
Overview
Hootsuite: Social Media Management Software [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace.
Hootsuite is an AWS powered social media management platform that gives companies an easy and secure environment to connect with customers and grow your brand on social. We're the OG inventing this category over a decade ago and since then, we've continued to lead the industry with comprehensive and collaborative social media marketing tools, trusted by more than 25 million users.
We help you protect and manage your brand by making it easy to engage with your audience and quickly respond to their messages and comments. Our social listening feature helps you keep a finger on the pulse of your customers and industry, while our in depth analytics help inform your social strategy. Hootsuite also has powerful tools that make providing social media customer service easy across departments. And our AI powered content creation tools paired with real time hashtag suggestions and best time to post recommendations ensure your posts stand out and get seen every single time.
You can even use Hootsuite to enable your sales and HR teams to use social media. Plus, reach even more people by engaging your own employees to help spread your message.
Hootsuite is compliant with industry regulations including FedRAMP, FINRA, FCA, FFIEC, IIROC, SEC, PCI, AMF, and MiFID requirements.
It's one of the many reasons that Hootsuite is trusted by leading government agencies [including NYC, California State Parks, and Metropolitan Police], financial services brands [including Interac, Allianz, and Julius Bar], higher education institutions [including Georgia State University, Oxford University Press, and Texas AM University] and healthcare organizations [including the American Health Association, Ochsner Health, and Henry Ford Health System] among many others.
Hootsuite is available via the Private Offer feature as well as through trusted government IT solutions provider Carahsoft, which makes acquisition of our cloud based social media management tools quick and seamless.
Reach out to us to learn more about how our solutions can support your needs: For Americas: AWSMarketplaceAMER@hootsuite.com For EMEA: AWSMarketplaceEMEA@hootsuite.com
Highlights
- AI-Powered Content Creation + In-Depth Analytics: Reach your audience with AI-powered tools like hashtag suggestions and recommendations on best times to post. Keep ideas flowing with a library of content templates. Create engaging visuals and typo-free captions using integrations with Canva and Grammarly. Then, analyze your performance in real-time with customizable reports across all your social accounts in one place. You can even schedule automatic send dates for your reports.
- Compliance Controls + Approval Processes: Never worry about sharing something that's not compliant-Hootsuite's Proofpoint integration automatically screens all post drafts for common compliance violations and disables posting until they're fixed, providing guidance on how to adjust the post to meet regulatory requirements. Create a robust approvals process for your team by assigning top-level approvers and customizing access permissions per user to reduce risk of breaching regulatory policies.
- Social Listening + Customer Service: Find potentially harmful content before it spreads. Make informed decisions based on insights from conversations happening about you, your competitors, and industry-whether you're tagged or not. See all your interactions across social media in one place. Seamlessly collaborate internally to provide fast and accurate resolutions. Harness conversational AI to improve audience experience, so your team can focus on problems that really require a human touch.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Hootsuite Business-N/A | No longer available | $100,000.00 |
Hootsuite Enterprise | Starts at 5 users Starts at 50 social accounts | $20,904.00 |
Vendor refund policy
Refunds are not available.
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Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by HAQM Web Services.
Customer reviews
Non-Profit Organization Management
All In One Social Platform
Reviewed on Apr 22, 2025
Review provided by G2
What do you like best about the product?
What I like best about Hootsuite is that it is pretty easy to navigate for any social media manager. While there may be a few hiccups here and there we have a great support team member Jana who is extremely helpful.
What do you dislike about the product?
Certain features aren't as intuitive and take a little digging to find. Unable to boost certain post, etc. Nothing too big.
What problems is the product solving and how is that benefiting you?
Hoosuite is a reliable social scheduling platform. Our previous one would give us trouble with connecting accounts, post would be scheduled and would not post as well as our previous platform support team wasn't as hands on as Hootsuite is.
Leave a comment0 comments
Hope H.
Hootsuite is the best!
Reviewed on Apr 22, 2025
Review provided by G2
What do you like best about the product?
I love how easy it is to run any type of analysis on our social activity, making any campaign wrap report so quick and efficient. There are so many tools available at my fingertips that make my job as a social media manager far easier than it would be doing the same things organically. It's a tool that really understands the demands of the social world, and adapts to the ever-changing landscape.
What do you dislike about the product?
I wish we could schedule out threads on X
What problems is the product solving and how is that benefiting you?
Being able to schedule posts, giving me the time back to be able to be reactive.
Robin S.
Hootsuite works fine for what it is meant for, but sometimes lacks the consistency
Reviewed on Apr 22, 2025
Review provided by G2
What do you like best about the product?
Being able to plan social media post in advance
What do you dislike about the product?
Not having a constistent working app that always posts the right content
What problems is the product solving and how is that benefiting you?
Being able to post one piece of content to multiple platforms in one application.
Information Technology and Services
Recommendation for Hootsuite (Positive)
Reviewed on Apr 22, 2025
Review provided by G2
What do you like best about the product?
I like the social listening tools and seeing more analytics
What do you dislike about the product?
It's confusing to figure out, make it more user-friendly to those with minimal marketing experience.
What problems is the product solving and how is that benefiting you?
Understand what consumers are saying about my products and others in my industry.
Media Production
Conditions inside automations are not ideal but better than other apps we have used
Reviewed on Apr 21, 2025
Review provided by G2
What do you like best about the product?
Helps our team to manage several social media accounts and get all comments and DM's answered.
Can apply tags based off conditions set in the system.
Customer Support team can easily locate specific users across social media platforms
Can use it every day with little to no error.
Can apply tags based off conditions set in the system.
Customer Support team can easily locate specific users across social media platforms
Can use it every day with little to no error.
What do you dislike about the product?
The ability to tag content is nice but it would be even better if we could tag based off Ai analyzed reasons.
Having to pay extra for satisfaction analysis
Having to pay extra for satisfaction analysis
What problems is the product solving and how is that benefiting you?
It is solving our ability to communicate quickly with our customers. The ability to filter into specific channels and types of replies speeds up our first response time.