Deployed on AWS
    Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.

    Overview

    Zoom Workplace helps enable more meaningful teamwork by bundling Zoom AI Companion, Team Chat, Phone, Meetings, Whiteboard, and more. An all-in-one solution for internal and external communications and collaboration powered by AI can help you save time, reduce costs, and increase productivity. Choose the right plan for your unique needs, scale to support growth, and customize with optional add-ons. View Zoom Workplace plans and capabilities here - http://www.zoom.com/en/products/collaboration-tools/ 

    Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that support customer loyalty. To learn more about Zoom products, visit our website http://zoom.us .

    For custom pricing, EULA, or a private contract, please contact sales (http://www.zoom.com/en/contact/contact-sales/ ) for a private offer.

    Highlights

    • Zoom Workplace: Enhance the way you work with integrated workflows across Zoom products and third-party apps. Help simplify management with a single admin portal.
    • Zoom Contact Center: Intelligent self-service and routing. Designed to provide instant, accurate resolution 24/7 and reduce call volume with a conversational AI chatbot.
    • Complementary products: Add Zoom Revenue Accelerator to help improve collaboration among sales teams and promote customer engagement.

    Details

    Delivery method

    Deployed on AWS

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Zoom Workplace Business Plus
    Up to 100 users
    $53,440.00

    Vendor refund policy

    If you cancel, you will not be billed for any additional terms of service, and service will continue until the end of the current Subscription Term. If you cancel, you will not receive a refund for any service already paid for. Additional Support: Zoom Technical Support - http://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support  Zoom Community - http://community.zoom.com/ 

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Search our knowledge base, troubleshoot issues, or sign in with your Zoom account to open a support ticket.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by HAQM Web Services.

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    Customer reviews

    Ratings and reviews

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    9996 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Liudmyla L.

    Zoom workplace for calls

    Reviewed on Jun 02, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to use, nice that random I can get free 40 minutes, cool with background and emojis
    What do you dislike about the product?
    It's difficult to answer, but sometimes I have problem with switching from headphones to speaker
    What problems is the product solving and how is that benefiting you?
    It's nice that I can have a meeting with people, an dthey dont need to download app, or be your user.
    Ayabulela Y.

    It always seems reliable in video meetings

    Reviewed on Jun 02, 2025
    Review provided by G2
    What do you like best about the product?
    The sound is often clear even with video on
    What do you dislike about the product?
    The limits when you aren't on premium are tough to take
    What problems is the product solving and how is that benefiting you?
    Rather than traveling for face to face meetings, we meet virtually.
    Alex C.

    Easy to use and highly adopted by a large user base

    Reviewed on Jun 01, 2025
    Review provided by G2
    What do you like best about the product?
    Very easy to connect via either web or app. And has various premium features that can be used during the call.
    What do you dislike about the product?
    App and web updates will occur quite randomly, and often right before a call. The app seemingly only checks for updates when the app is loaded, which typically only occurs when I am joining a call. This has caused me to be late to calls a number of times in the past.
    What problems is the product solving and how is that benefiting you?
    Allows the team to easily connect even when working remotely.
    Drashti V.

    An amazing platform for seamless meetings

    Reviewed on Jun 01, 2025
    Review provided by G2
    What do you like best about the product?
    With Zoom Workplace, we can conduct the meetings seamlessly. In this app, you can enjoy chat, webinars, Email integration, calendar integration, whiteboard collaboration, and many more features.
    What do you dislike about the product?
    Zoom workplace includes almost everything needed to make meetings seamless, there is nothing I dislike about this application so far
    What problems is the product solving and how is that benefiting you?
    Well, the most monotonous work is to make MOM after any meetings and this application is solving that problem by creating Meeting summaries, chat writing, etc. Also, it allows you to make a scheduler.
    Abdul r.

    Zoom workspace is the easy to use and user friendly

    Reviewed on Jun 01, 2025
    Review provided by G2
    What do you like best about the product?
    The recording part and the screen pause.
    What do you dislike about the product?
    So many options, it takes time to understand zoom for new users.
    What problems is the product solving and how is that benefiting you?
    Best for teaching and conducting meeting. The user interface is great and easy to use.
    View all reviews