Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.

    Overview

    Zoom Workplace helps enable more meaningful teamwork by bundling Zoom AI Companion, Team Chat, Phone, Meetings, Whiteboard, and more. An all-in-one solution for internal and external communications and collaboration powered by AI can help you save time, reduce costs, and increase productivity. Choose the right plan for your unique needs, scale to support growth, and customize with optional add-ons. View Zoom Workplace plans and capabilities here - http://www.zoom.com/en/products/collaboration-tools/ 

    Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that support customer loyalty. To learn more about Zoom products, visit our website http://zoom.us .

    For custom pricing, EULA, or a private contract, please contact sales (http://www.zoom.com/en/contact/contact-sales/ ) for a private offer.

    Highlights

    • Zoom Workplace: Enhance the way you work with integrated workflows across Zoom products and third-party apps. Help simplify management with a single admin portal.
    • Zoom Contact Center: Intelligent self-service and routing. Designed to provide instant, accurate resolution 24/7 and reduce call volume with a conversational AI chatbot.
    • Complementary products: Add Zoom Revenue Accelerator to help improve collaboration among sales teams and promote customer engagement.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Zoom Workplace Business Plus
    Up to 100 users
    $53,440.00

    Vendor refund policy

    If you cancel, you will not be billed for any additional terms of service, and service will continue until the end of the current Subscription Term. If you cancel, you will not receive a refund for any service already paid for. Additional Support: Zoom Technical Support - http://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support  Zoom Community - http://community.zoom.com/ 

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Search our knowledge base, troubleshoot issues, or sign in with your Zoom account to open a support ticket.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by HAQM Web Services.

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    Customer reviews

    Ratings and reviews

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    9996 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Justin B.

    Zooooomm!

    Reviewed on Apr 22, 2025
    Review provided by G2
    What do you like best about the product?
    Zoom helps us to innovate our remote work set up. It has a lot of features
    What do you dislike about the product?
    Nothing to dislike on Zoom, it is very efficient
    What problems is the product solving and how is that benefiting you?
    It helps us to have a online classroom and it has a break out room feature which we really use effectively
    Vasanth H.

    Great Experience

    Reviewed on Apr 21, 2025
    Review provided by G2
    What do you like best about the product?
    Tracking the schedules and maintain the to do list
    What do you dislike about the product?
    Nothing much but I would like add a point.
    Cut down the time or process to schedule times.
    What problems is the product solving and how is that benefiting you?
    Connecting easily and collaborating to increase the production in my work culture.
    Gurveer S.

    Good connection

    Reviewed on Apr 19, 2025
    Review provided by G2
    What do you like best about the product?
    easy to use for all individuals on any device
    What do you dislike about the product?
    Glitches sometimes when it comes to screen sharing
    What problems is the product solving and how is that benefiting you?
    Connecting to remote workers
    Michele C.

    zoom has changed my life.

    Reviewed on Apr 18, 2025
    Review provided by G2
    What do you like best about the product?
    Zoom has given me an opportunity to work from home when I suffered an injury and lost my job
    What do you dislike about the product?
    There are no downsides to Zoom. it's amazing.
    What problems is the product solving and how is that benefiting you?
    it benefits me in that I can work from anywhere in the world at any time
    Computer Software

    Zoom does what I need!

    Reviewed on Apr 18, 2025
    Review provided by G2
    What do you like best about the product?
    I use Zoom for meeting with customers and also internally at my organization and it seems to work well. I especially love using the Clips feature to do quick screen-recordings for my customers to explain how to do something in our product.
    What do you dislike about the product?
    The video can sometimes freeze but I'm not sure if that's Zoom or just a computer issue on my end.
    What problems is the product solving and how is that benefiting you?
    Zoom allows me to meet with customers and colleagues with ease, it allows me to do screen clip recordings, and I also use it as my work phone. The voicemails display as text so I can just read what was said which is nice.
    View all reviews