Overview
The Salesforce Platform offers a range of solutions that empower admins, developers, and IT teams to innovate fast and deploy Agentforce and Customer 360 apps securely. These products help customers accelerate Salesforce development, providing modern DevSecOps tools, secure testing environments, and advanced testing capabilities. We enable our customers to uphold the highest standards of data security, compliance, and resilience, leveraging our industry leading data security and privacy products, which include new, trusted solutions from Own Company.
Low code tools, such as Agent Builder and Lightning App Builder, make it possible for every team member to create Agentforce and AIpowered applications rooted in CRM data through intuitive point and click interactions. The Salesforce Platform enables admins and developers to boost productivity and enhance efficiency with generative AI capabilities. They can create and test agent actions with Agent Builder and Agentforce Testing Center, and deploy Agentforce and custom AI apps across their organization, from Sales and Service to Finance and HR. It also allows businesses to accelerate Salesforce development with modern developer tools like secure Sandboxes, offering streamlined environments for building, testing, and deploying Agentforce and AI powered applications. Testing capabilities include Data Mask & Seed, which allows teams to quickly seed realistic data into sandboxes without compromising security, as sensitive CRM data is automatically masked.
The Salesforce Trusted Services portfolio helps organizations enhance data security, compliance, and resilience for any Agentforce and AI initiative. Customers can monitor and encrypt their data with tools like Event Monitoring, Data Detect, and Platform Encryption. Field Audit Trail retains a field record history for auditing and compliance. Security Center and Shield combined offer comprehensive security tools to mitigate data security risks as customers adopt AI driven projects. Backup & Recover provides data protection with automated backups, proactive notifications of loss or corruption, and intuitive restoration. Salesforce Discover simplifies access to complete, historical Salesforce data for insightful context. Archive offers automated archiving policies so you can seamlessly visualize your storage and quickly surface and restore archived records if needed. Customers can manage data consent and protection with Privacy Center and mask sensitive data in test environments with Data Mask. Finally, Hyperforce allows for scalable, sustainable infrastructure management and data residency. Together, these tools help keep organizations running securely.
Highlights
- Platform ALM: Empower every department to innovate and accelerate growth with low code tools and trusted AI. IT can boost productivity and cut costs by providing admins and developers with AI-powered tools like Agentforce for Developers, low code tools like Agent Builder, and modern DevSecOps tools like DevOps Center, and advanced testing with Sandboxes and Data Mask & Seed. Teams can create intelligent apps, automations, and agents using unified Salesforce and AWS data in Data Cloud.
- Salesforce Trusted Services: Protect Agentforce, Customer 360 apps, & custom apps, ensuring top security & governance. Companies can monitor, audit, & encrypt data with Shield, Event Monitoring, & Security Center. Manage sensitive data with Privacy Center & Data Mask. Prevent data loss with Backup & Recover. Manage large volumes with Archive. Power trend analysis & reduce costs with Salesforce Discover.
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