WithSecure Elements Incident Response Retainer

A well-handled security incident can be resolved in hours, rather than days or months, and at a fraction of the cost of a poorly handled incident. It takes a lot of experience, resources, and personnel to respond to an incident quickly and effectively while maintaining business continuity and minimizing the overall costs of the incident.

Acquiring and maintaining specialist in-house capability to respond to a security incident is often prohibitively expensive. Similarly, during an unforeseen cyber security incident, reactive incident response measures from non-specialists are often slow and ineffective - and still expensive.

During a cyber security incident, the WithSecure Incident Response (IR) Retainer service solves these issues by providing on-demand, SLA-backed access to skilled Incident Responders, whose primary objective is to ensure the uninterrupted operation of the client’s business.

The service is delivered by WithSecure’s seasoned Incident Responders, who employ industry best practices and draw on decades of experience, which includes regularly defending WithSecure clients against highly skilled criminal and state-sponsored groups. WithSecure’s IR capabilities are accredited by government agencies: by the NCSC-UK (CIR L1 & L2) and by the NCSC-DE (APT- Responder Provider).

WithSecure’s IR team specializes in responding to cyber security incidents in complex on-premises and cloud environments. Additionally, the IR team can engage a wider team of WithSecure security specialists that covers all aspects of computer technology, such as Operational Technologies (OT) and Mainframe Systems to support complex engagements.

Scenarios where the client may need to invoke the service include: suspected intellectual property theft or data breach, ransomware attack or unexplained malware detections on key systems, root cause analysis requirement following a fraud or other operational incident, and-or local authority notifications of suspicious network traffic.

Incident Response Retainer provides priority access to the Incident Response experts - with special focus on the first critical hours of an incident, even during industry-wide events and other periods of high demand. The first hours of an attack are vital for limiting the damage. Not just to mitigate direct damages, but it’s also important for GDPR compliance, as organizations are required to report certain incidents within that time frame.

Our methodology is based on NIST’s industry-standard incident response lifecycle and has been honed over a decade of dealing with cyber-attacks. Our co-security approach goes beyond just helping you respond when the worst happens - we focus just as much on readiness, enabling you to build confident teams that are trained to respond under pressure.

Customers use a range of tools. We are technology agnostic. We use available resources to deliver value as efficiently as possible. For customers that lack sufficient tooling, we use on our endpoint detection and response sensors, which are the foundation for our products and MDR services.

Benefits of the WithSecure IR retainer include: • Availability - On-call global support 24/7/365 • Speed - Guaranteed quick assistance • Expertise - Guaranteed assistance from certified IR experts with daily experience • Flexibility - We adapt to your tools and capabilities • Regulatory satisfaction - We enable you to comply with industry regulation and standards

For private offers, please reach out to us at: withsecure.AWS.marketplace.activities@withsecure.com