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    New Relic APM, Logs + Infrastructure Monitoring (PAYG with Free Tier)

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    Sold by: New Relic 
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    New Relic's observability platform provides engineers with full visibility into the performance of their AWS cloud services. Get unlimited access to New Relic, including Application Performance Monitoring, Infrastructure, DEM, Serverless, Logs, AIOps, Events, Alerts, and more.
    Listing Thumbnail

    New Relic APM, Logs + Infrastructure Monitoring (PAYG with Free Tier)

     Info
    Sold by: New Relic 

    Overview

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    Monitor, troubleshoot, and optimize all of your AWS services and applications with New Relic. Start for free with the leading monitoring solution for engineers and devops teams building on AWS, combining 16 tools in one for full-stack observability. New Relic's cloud-based platform seamlessly integrates telemetry data from your entire stack, providing you and your team with a single source of truth for application performance, infrastructure monitoring, log management, error tracking, real-user monitoring, and more.

    • Ingest, analyze, and alert on all your metrics, events, logs, and traces in one place.
    • Visualize and troubleshoot your entire software stack in one intuitive, connected experience.
    • Detect anomalies, correlate issues, and reduce alert noise automatically with AIOps capabilities included in every plan.
    • Monitor like a pro right out-of-the-box with over 500+ quickstart integrations.
    • Go all-in on open source with OpenTelemetry instrumentation, Prometheus OpenMetrics integration, and language-agnostic Pixie auto-telemetry monitoring for Kubernetes.

    New Relic offers developers deep integration across your AWS technologies, making it easy to send telemetry data from AWS services into new Relic to observe the health and performance from HAQM EKS and AWS Lambda through AWS Kinesis, HAQM Cloudwatch, DynamoDB and AWS Distro for OpenTelemetry.

    When you sign up for New Relic via AWS Public Marketplace, you get one free full platform user, 100GB of free data ingest per month, and unlimited basic users, alerts, dashboards, and queries. You only pay for what you use beyond the free tier each month.

    Highlights

    • Quickly visualize and troubleshoot your entire software stack in one connected experience, including application performance monitoring, infrastructure monitoring, RUM, serverless, logs, automatic anomaly detection, and more.
    • Ingest, analyze and alert on all your metrics, events, logs, and traces, all in one place. Free up to 100 GB/month. $0.30 per GB ingested beyond free limit.
    • Get unlimited free basic users, one free full platform user, and additional full platform users for $99 per user/month (max 5 full platform users).

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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Quick Launch

    Leverage AWS CloudFormation templates to reduce the time and resources required to configure, deploy, and launch your software.

    Pricing

    New Relic APM, Logs + Infrastructure Monitoring (PAYG with Free Tier)

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (2)

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    Dimension
    Cost/unit
    Full platform users (max 5): 1 free, $99/add. per mo. (User/hr billed)
    $0.133
    Data ingested: First 100GB free. Billed per 100MB
    $0.03

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source, and the New Relic Community. Learn more about these in our Finding Help Doc (http://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ).

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by HAQM Web Services.

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    Customer reviews

    Ratings and reviews

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    3.8
    13 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    23%
    54%
    15%
    0%
    8%
    13 AWS reviews
    |
    501 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Arshin R.

    Exallent

    Reviewed on Apr 15, 2025
    Review provided by G2
    What do you like best about the product?
    The UI is intuitive and customizable, so teams can easily track the metrics that matter most to them.
    What do you dislike about the product?
    Depending on the plan, data retention periods might be shorter than needed for long-term analysis unless you pay more.
    What problems is the product solving and how is that benefiting you?
    Users may experience slow responses, but it’s unclear where the slowdown is.
    Swamed p A.

    good

    Reviewed on Apr 15, 2025
    Review provided by G2
    What do you like best about the product?
    I like how New Relic gives you a clear, real-time view of your whole system so you can quickly spot and fix issues.
    What do you dislike about the product?
    Sometimes it feels a bit overwhelming with all the features and dashboards, and the pricing can get expensive as your usage grows.
    What problems is the product solving and how is that benefiting you?
    New Relic helps me quickly identify performance bottlenecks, errors, and outages across my apps and infrastructure, which means I can fix issues faster and keep everything running smoothly for users.
    Abhinav N.

    New Relic Review . Reliable , Insightful and easy to use.

    Reviewed on Apr 12, 2025
    Review provided by G2
    What do you like best about the product?
    Delivering real time performance insights across the entire stack is where new relic shines. The APM features are excellent . thanks to thorough transaction traces , error analytics and throughput matrices . The fact that APM, infrastructure monitoring ,logs and dashboards are all in one location is another feature I adore . debugging and root cause analysis are greatly accelerated by it , Because of the alerting systems strength and adaptability , proactive monitoring is simple.
    What do you dislike about the product?
    the sheer volume of features on the platform can initially be daunting . Until you get used to it, the user interface seems a little crowded to new users . Additionally , some sophisticated features are only available at higher price points , which might not be suitable for startups for smaller teams.
    What problems is the product solving and how is that benefiting you?
    New relic is solving several critical problems related to application performance , infrastructure monitoring and incident response . it gives me deep visibility into how my applications and services are performing in real time enabling proactive issue detection
    Jojo p.

    Relic is the best tool with lot of good features

    Reviewed on Apr 08, 2025
    Review provided by G2
    What do you like best about the product?
    New Relic has advanced features and very user friendly and very easy implement.
    What do you dislike about the product?
    No notable drawbacks about new relic based on my experience
    What problems is the product solving and how is that benefiting you?
    New Relic monitors all logs, making easy to analyse data in real time. It can handle large amount of data also.
    Nitheesh k.

    Powerful Monitoring with Great Insights

    Reviewed on Mar 30, 2025
    Review provided by G2
    What do you like best about the product?
    Comprehensive monitoring, real-time insights, and easy-to-use dashboards.
    What do you dislike about the product?
    High pricing, complex setup for beginners, and occasional performance overhead.
    What problems is the product solving and how is that benefiting you?
    New Relic helps us spot performance issues, track system health in real time, and catch errors before they escalate. This makes our applications more stable and helps us fix problems faster.
    View all reviews