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    JumpCloud

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    Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.

    Overview

    Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:

    • AWS Identity Center
    • Google Workspace
    • Microsoft 365
    • Active Directory
    • HRIS platforms
    • Network infrastructure resources

    Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.

    • Automate user provisioning to HAQM IAM Identity Center
    • Leverage group-based permissions to grant the right level of access

    Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:

    • Windows
    • macOS and iOS
    • Linux and AWS Linux AMIs
    • Android

    JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:

    • Cloud directory identity management
    • Access management with passwordless SSO, MFA, and password management
    • Cross-OS server & device management

    JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.

    To learn more about JumpCloud, please visit us at http://cloud.jumpcloud.com/awsreferral 

    For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com  for a private offer.

    Highlights

    • Centralize access with a modern cloud directory, plus SSO and MFA
    • SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
    • Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    SSO & MFA
    Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users
    $13,200.00
    Device Identity Mgmt
    Cross-OS Server & Device Management for 100 users
    $15,600.00
    Cloud Insights
    Cloud Directory and Cloud Insights for 100 users
    $12,000.00
    JumpCloud Platform
    Identity, Access, and Device Management for 100 users
    $22,800.00
    JumpCloud Platform Prime
    JumpCloud Platform with Zero Trust, 24/7 Support for 100 users
    $28,800.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage fee per user/month above contracted amount - SSO & MFA
    $11.00
    Overage fee per user/month above contracted amount - Device Mgmt
    $13.00
    Overage fee per user/month above contracted amount - Cloud Insights
    $5.00
    Overage fee per user/month above contracted amount - JC Platform
    $19.00
    Overage fee per user/month above contracted amount - JC Platform Plus
    $24.00
    Overage fee per user/month above contracted amount - Misc Offering
    $0.01

    Vendor refund policy

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: http://jumpcloud.com/premium-support 

    Support Email: AWS-Support@jumpcloud.com  Support Contact: AWS-Support@jumpcloud.com  Refund Policy:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by HAQM Web Services.

    Product comparison

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    Updated weekly
    By JumpCloud, Inc.
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    Accolades

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    Top
    10
    In Application Servers
    Top
    100
    In Financial Services, Monitoring

    Customer reviews

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    AI generated sentiment from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Cloud Directory Platform
    Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
    Single Sign-On (SSO) & Multi-Factor Authentication (MFA)
    Provide frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to HAQM IAM Identity Center and group-based permissions
    Cross-OS Server & Device Management
    Deploy, manage, and remotely assist Windows, macOS and iOS, Linux and AWS Linux AMIs, and Android servers and corporate devices from a single cloud platform
    Passwordless Access
    Enable phishing-resistant, one-click user access via JumpCloud Go
    Conditional Access
    Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls
    Multi-Factor Authentication (MFA)
    Provide consistent, frictionless access to cloud and on-premises applications for different user groups and device types (laptops, desktop, mobile, personal and corporate-owned) through a broad range of authentication methods including Duo Push, biometrics, security keys, and more.
    Adaptive Access Policies
    Verify identity in seconds. Ensure users are who they say they are at every access attempt, and regularly reaffirm their trustworthiness. Set adaptive security policies tailored to your organization.
    Single Sign-On (SSO)
    Give your users an easy way to locate all of their cloud applications from a single portal with Duo's cloud-based secure single sign-on (SSO).
    Trusted Endpoints
    Block access from unknown devices and only allow trusted devices to gain access to resources.
    Device Insight
    View a dashboard of all devices accessing applications, within the Duo Admin Panel.
    Identity Security Insights
    Gain a centralized view of identities, accounts, entitlements, and privileged access across your IT estate and detect threats resulting from compromised identities and privileged access misuse.
    Password Safe
    Manage privileged passwords, accounts, credentials, secrets, and sessions for people and machines, ensuring complete control and security, all while enabling zero trust.
    Privileged Remote Access
    Extend privileged access security best practices beyond the perimeter by granularly controlling, managing, and auditing remote privileged access for employees, vendors, developers, and cloud ops engineers.
    Privilege Management for Windows and Mac
    Remove local admin rights, enforce least privilege dynamically across Windows and macOS, prevent malware and phishing attacks, and control applications without compromising productivity
    Cloud Privilege Broker
    Gain cross-cloud visibility of entitlements, ensure access is from only trusted sources, detect account permission anomalies, and leverage guidance to right-size privileges.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    0 ratings
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    0 AWS reviews
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    3097 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Ehcdio H.

    JumpCloud simplifies user access management and improves security

    Reviewed on Apr 16, 2025
    Review provided by G2
    What do you like best about the product?
    I like it because its ideal for different needs, especially for single sign-on across multiple apps. I like the ability to manage accounts and access user groups, and for added security, it boost productivity with quick and easy access. JumpCloud makes this possible.
    What do you dislike about the product?
    Its excellent, its a solid product but it could be improved in some areas like app integration which always requires manual configuration and lacks features.
    What problems is the product solving and how is that benefiting you?
    Its used for sign-on, which greatly simplifies login and provides security. It also effectively protects our information. It allows us to maintain a single password, and if it solves problems and benefits us.
    Anatolio G.

    Our team is secure on all devices, protecting our data and communication at all times

    Reviewed on Apr 15, 2025
    Review provided by G2
    What do you like best about the product?
    For me though, JumpCloud is at its best when it comes to security and compliance on a proactive front. Security settings like MFA that would prevent unauthorized access and data breaches can be enforced against multiple devices and applications. In addition, managing users is not the only thing JumpCloud does as we can see which devices are connected to the network and keep a secure, compliant environment in place without any holes in the cracks.
    What do you dislike about the product?
    I’ve also run into an issue with JumpCloud in that sometimes the syncing with legacy systems is not happening. On the surface, it will work with most modern tools but sometimes older systems are less easy to connect up and could take a little more time in the setup process. Moreover, support in troubleshooting sometimes reaches as slow as that, so we have not been able to tackle some of the issues quickly. These have caused some downtime (not completely) for brief periods.
    What problems is the product solving and how is that benefiting you?
    Security and how we deal with user access have improved significantly with JumpCloud. Previously, it was a major problem to track user activity across multiple devices and apps, and now it’s solved this issue. This allowed us to mitigate the risk of breaches by enforcing the use of strong passwords and MFA and simplify IT administration. The IT crew now has more time to focus on strategic work rather than reset passwords. In the end, it has made user management more secure and less time consuming.
    Aude L.

    JumpCloud is a worthwhile tool for easy-to-use IT systems management

    Reviewed on Apr 09, 2025
    Review provided by G2
    What do you like best about the product?
    I love that it can be configured to manage passwords and complete user management, and its service works well because it is extremely secure as it supports multiple authentication methods.
    What do you dislike about the product?
    Since Ive been using it Ive encountered some problems but so far they are not serious.
    What problems is the product solving and how is that benefiting you?
    This software is incredibly good at simplifying account and indentity management, access and device management in one place, and solving multiple problems at once.
    Nabil M.

    Identify management that simplifies all user management work

    Reviewed on Apr 07, 2025
    Review provided by G2
    What do you like best about the product?
    I like JumpCloud because it offers us a single user directory and the execution of scripts on different servers. It is also very cost effective and easy to use. It gives us a lot of peace of mind and it really works great.
    What do you dislike about the product?
    Nothing to say here. Everything has been great with JumpCloud.
    What problems is the product solving and how is that benefiting you?
    We do many thing with JumpCloud, such as easily synchronizing users, applying passwords, and managing identities and access, all in one place, and solving many problems by providing access to users who need it for their jobs.
    Yafit H.

    Incredible

    Reviewed on Apr 07, 2025
    Review provided by G2
    What do you like best about the product?
    Technical support very usefull and quick response
    What do you dislike about the product?
    a more description on policy management.
    What problems is the product solving and how is that benefiting you?
    Managed all devices in one place
    View all reviews