VICIdial® on AWS

This is a repackaged open-source software wherein additional charges apply for extended support with a 24-hour response time.

VICIdial® is the ultimate contact center solution for businesses looking to improve customer engagement and boost sales. With its powerful and user-friendly interface, VICIdial makes it easy to manage all your inbound and outbound calls, SMS and email campaigns in one place.

With VICIdial, you'll be able to:

• Automate your sales and marketing processes with ease
• Streamline your customer engagement and support workflows
• Improve your team's productivity with advanced reporting and analytics
• Maximize your ROI with real-time data and insights

Whether you're a small business looking to improve customer engagement or a large enterprise seeking to streamline your operations, VICIdial has you covered. With its flexible and scalable architecture, VICIdial can be customized to meet your business's specific needs.

This EC2 image simplifies installing VICIdial by presenting a One-Click solution for deploying your own Contact center solution.

So why wait? Click "Continue to Subscribe" and see why VICIdial is the leading customer engagement platform on the market!

Getting Started

• Click on the "Continue to Subscribe" button.
• Review the terms and conditions for the AMI and then click on the "Accept Terms" button.
• Launch the AMI by clicking on the "Launch" button in the AWS Marketplace or using the EC2 Launch Wizard.
• Choose the desired instance type and configure the necessary settings for your AMI, such as the number of instances, storage, and security groups. You need ports 22/tcp, 80/tcp, 443/tcp, and 5060/udp open to use this image
• Review the launch settings and click on the "Launch" button.
• Choose an existing key pair or create a new one to access your instance.
• Launch the instance by clicking on the "Launch Instances" button.

That's it! Your instance is now launching and should be available in a few minutes. You can access it through the EC2 instances in the AWS Management Console. You can access your new contact center solution through;

Web Browser http://your-server-ip/vicidial/welcome.php  Username: 6666 Password: #Get this on SSH access to the instance.

SSH Access Instance IP: #Get this on the AWS Management Console Username: ec2-user SSH Key setup during instance provision.

If you love the VICIdial project, consider buying the official user guide at; http://www.vicidial.org/store.php 

Disclaimer: All product and company names are trademarks™ or registered® trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them. VICIdial is a registered trademark of the VICIdial Group. This product contains the latest patched software from respective vendors; we do not claim that all vulnerabilities have been addressed.