Sold by: IBM Software
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IBM® watsonx™ Orchestrate® automates complex workflows (e.g., finance, HR, sales) -- at scale - without changing your systems of record, saving time and money. With IBM you can put AI to work in your most essential processes and get back to innovation.
Sold by: IBM Software
Overview
IBM® watsonx™ Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. Our solution helps you build, deploy and manage powerful AI assistants and agents, enabling seamless collaboration between them, to create one unified user experience. It can easily integrate with your existing business systems by connecting to multiple proprietary and third-party AI models or automation tools from 100+ enterprise apps. This allows the solution to adapt to your business needs instead of forcing you to adapt to generative AI. It is built on top of watsonx, which is a generative AI solution that allows the user to access multiple foundation models while emphasizing on enterprise-grade security, governance, and compliance.
The outcome? Less manual work. Faster decisions. A more efficient business, at scale.
IBM® watsonx™ Orchestrate® offers the following:
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Complex business workflow and process automation optimization - Streamline essential processes and reduce manual workflows to get faster ROIs by integrating with current systems or multiple third-party models. Simplify access to tools with 1500+ pre-built skills and skill flows, and ready-made integrations with 100+ leading enterprise apps including those from Microsoft, Salesforce, SAP, ServiceNow, Workday and more.
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Low-code agent builder and pre-built agents - Quickly build and deploy custom-built or pre-built AI agents using a range of low-code to pro-code tools, designed for everyday business users as well as professional developers. Easily leverage a software development kit (SDK) that includes tools, documentation, and code samples for faster turnaround times. Accelerate your agentic automation journey with pre-built agents built for specific business domains like human resources, sales, procurement, customer service and more.
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Multi-agent orchestration - Easily orchestrate AI assistants and agents, whether they are built in-house or from third-party vendors, through a unified user interface. Easily deploy, manage, and govern a heterogeneous network of AI assistants and agents, across their lifecycle. Work across hybrid cloud environments while integrating with complex tech stacks, wherever they reside. Empower employees with self-service access to AI assistants and agents so that they can focus more on what matters most to them.
Highlights
- 1500+ pre-built skills, and ready-to-use integrations designed for connecting with 100+ leading enterprise apps, for faster time to value.
- Pre-built agents for specific business domains like human resources, procurement, sales, and more, as well as custom agent building capabilities including a range of low-code to pro-code authoring tools, for adapting to enterprise specific needs.
- An Orchestrator Agent to enable hassle-free collaboration between several AI assistants, agents, and applications through a unified user interface
Details
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Financing for AWS Marketplace purchases
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Essentials Edition | 1K Resource Units to run skills, automations, and assistant interactions. | $6,000.00 |
Standard Edition | 8.5K Resource Units to run skills, automations, and assistant interactions and Automation Builder for added agility and customization. | $72,000.00 |
Vendor refund policy
IBM does not give credits or refunds for any prepaid, one-time charges, or other charges already due or paid, except as may be specified in an Agreement.
Legal
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Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Technical Support for IBM watsonx Orchestrate will be provided on a best-effort basis in English only and offered during US business hours from 8am to 8 pm ET (excluding US holidays). It can be accessed through the IBM watsonx Orchestrate application at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by HAQM Web Services.
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Customer reviews
Jayaprakash J.
Revolutionary product for resolving businesses problems
Reviewed on Mar 11, 2025
Review provided by G2
What do you like best about the product?
I liked the AI solutions to business problems, the way they integrated the LLM models to effectively reduce errors and can do repetitive tasks.
Most important thing is it's low to no code interface, which I liked. It makes it easy to automate.
Most important thing is it's low to no code interface, which I liked. It makes it easy to automate.
What do you dislike about the product?
Flexibility towards Users point of view or perspective, like misunderstanding the user's input etc.,
What problems is the product solving and how is that benefiting you?
Reducing manual effort is the main benefit, as it saves time, effort and money. Complex problems are simplified.
It is scalable and efficient.
It is scalable and efficient.
Leave a comment0 comments
Pranav S.
User point of view - Take an advance step to go deep level for businesses
Reviewed on Feb 18, 2025
Review provided by G2
What do you like best about the product?
Yeah, actually its a next step to go deep inside to resolve the problems of Businesses point of view. Automation of AI generated of using LLM model its an advancement of AI automation field.
What do you dislike about the product?
I think be improvisation required because automation can be perofmed through UIPath also and AI addon automation part its greatful but too challanges come because every user point of view is different, but AI work on like that we can say on LLm model approach so it neglect sometimes a differeent user point of view that think differenty and not match the criteria of LLm model ready so think about it.
What problems is the product solving and how is that benefiting you?
Yeah, actually its improvise the quality of any business because currently market have for automation part perform through UiPath and other but AI integration is a good move, so I think it a great improvisation of business that might be helpful to reduce humans errors as well as repititive tasks quality improve and false of error might be reduce.
Nabeel S.
Prompt responsiveness-Efficient
Reviewed on Feb 18, 2025
Review provided by G2
What do you like best about the product?
Response is accurate and efficient to use.
What do you dislike about the product?
Sometimes leads to misunderstanding language.
What problems is the product solving and how is that benefiting you?
IBM watsonx Orchestrate is a product that empowers your business by automating tasks, simplifying complex processes, and ultimately saving you and your team time and effort.
Information Technology and Services
Automation with power of AI
Reviewed on Feb 18, 2025
Review provided by G2
What do you like best about the product?
It's easy to use without any coding. They also have Cloud and on-premises deployment options.
I liked their integrations capabilities.
I liked their integrations capabilities.
What do you dislike about the product?
Price should be more competitive according to feature provided. This is non tech feedback but website advertisment could be better.
What problems is the product solving and how is that benefiting you?
I am able to get rid of day to day repetaive task. The main benefit is TIME. Saved lots of time compare to before. Their AI agent chat feature is like charm. Thanks for integration as I dont need to depends on speciifc application for integration.
Gustavo M.
A Professional Assistant
Reviewed on Nov 04, 2024
Review provided by G2
What do you like best about the product?
I like the possibility of shortening tasks using the assistant, and automating routines and subroutines with the skills, in addition to the ease of use, low code, etc.
What do you dislike about the product?
Some disagreements that happen when making requests in Brazilian Portuguese, even though I prefer to do it in English.
What problems is the product solving and how is that benefiting you?
Automation of tedious processes, assistance in problem resolutions.