Glean AI Implementation, Integration & Enterprise Enablement by Basis

Basis’ Glean AI Implementation and Integration Services provide organizations with a structured approach to deploying and optimizing Glean’s enterprise search and AI automation platform. As a Glean Implementation Partner, Basis ensures seamless deployment, integration, and enablement of Glean, helping businesses enhance knowledge management, AI-driven workflows, and security compliance.

Our implementation follows a phased approach that aligns with Glean’s full adoption lifecycle:

Outline of Approach: (phases and timelines may vary based on use case and data)

Deployment Services (0-6 Weeks):

• Self-Hosted Deployment & Security Approvals – Cloud deployment support, vendor security reviews, and compliance alignment.
• Custom Connector Development – Integration of non-native data sources for expanded enterprise search and AI capabilities.
• Data Governance & AI Readiness – Establish policies for secure access control, structured data ingestion, and permissions-based search.

Operationalization Services (Starts Post-Deployment, 1-6+ Months, Can Continue in Perpetuity):

• Custom Apps & AI-Powered Chatbots – Build applications using Glean’s App Builder to enhance search and automation.
• Workflow Automation & AI Agents – Implement multi-step AI-driven workflows to optimize enterprise processes.
• API & SDK Integrations – Extend Glean’s capabilities using retrieval-augmented generation (RAG), Tools SDK, and enterprise integrations.
• Data Security & Compliance – Implement data loss prevention (DLP), AI governance, and permissions-based security measures.

Enterprise Enablement & Optimization (Begins Around Month 3 of Post-Deployment):

• AI Strategy & Adoption Roadmap – Develop a scalable AI framework and establish a Center of AI (CoAI) for long-term adoption.
• Cross-Departmental Glean Expansion – Scale Glean usage across IT, HR, Support, Sales, and Operations to enhance knowledge accessibility and efficiency.
• Advanced Search & AI Workflow Optimization – Build deeply integrated AI solutions by leveraging Glean’s APIs, SDKs, and automation tools.

Target Customers for this Offering: Basis' Glean AI Implementation Services are tailored for organizations seeking to deploy and optimize Glean's enterprise search and AI capabilities. Our services are ideal for:

• Small to Large Enterprises: Companies of all sizes looking to enhance knowledge management and operational efficiency.
• IT and Security Teams: Departments requiring secure deployment, custom integrations, and robust data governance.
• HR, Support, and Sales Teams: Teams aiming to improve knowledge accessibility and automate workflows.
• AI and Digital Transformation Leaders: Executives driving AI adoption and seeking comprehensive implementation strategies.

Whether you're implementing Glean for the first time or expanding its capabilities, Basis ensures a seamless and secure integration tailored to your organization's needs.